Client Services Intake Coordinator
- Answer and respond to all inquiries received via telephone, email, and website leads.
- Engage with internal and external resources to ensure development of referral sources and client acquisition.
- Provide information about Butterfly Effects and our services to families and professionals.
- Verify insurance coverage, upload verification of benefits (VOB), start of care documents, and referral information into Salesforce and our Medical Records System.
- Actively engage clients in a highly responsive and client-focused manner to move clients forward with services.
- Schedule clients with the clinical staff to get families started with ABA therapy.
- Evaluate and modify processes as a member of a collaborative Client Services Team.
- Work collaboratively to drive process improvement related to client communication, referral source development, and new client acquisition.
- Adhere to all HIPAA guidelines/regulations.
- Strong communication skills; verbal and written.
- A positive, professional phone manner.
- Active and compassionate listener.
- A minimum of 2 years of customer service, intake, or referral development experience.
- Attention to detail with an ability to multitask.
- Knowledge of Windows, Microsoft Office Suite; CRM and EMR experience preferred.
- An excellent work ethic with ability to work with minimal direct supervision.
- Experience in healthcare field strongly preferred.
- High School Diploma or equivalent. College Degree preferred.
- Bi-lingual is a PLUS
Recommended Jobs
SEO / ORM Team Leader & Lead Strategist - Remote
About Us: We are a leading reputation management firm dedicated to supporting individuals, professionals, executives, public figures, and organizations of all sizes—ranging from small businesses to…
Project Coordinator Electrical
Job Description Job Description Description: Project Coordinator and Estimator Full-time Pay is from $55,000 per year Location: Ocala, FL Employee Perks As a team member at Fi…
SHIPPING CLERK
Job Description Job Description About Company: Southern Specialties was founded in 1990 by Robert Colescott, President and CEO of the company. Our mission, then, was to provide the finest rest…
Newly Licensed Real Estate Agent
Job Description Job Description Ready to kickstart your real estate career with the best in the industry? Century 21 Integra offers unmatched resources, comprehensive training, and consistent lea…
Lead VPK Teacher
Job Description Job Description Make This School Year the Start of Something Great! Are you ready to inspire young minds and shape bright futures? Join a leading education-based child care organi…
Biology Teacher
Now Hiring for the 25/26 School Year! About Naples Classical Academy: A Tuition-Free Public Charter Classical School. Naples Classical Academy is a Hillsdale College Member School. NCA's m…
Commercial Plumbers
Overview We are seeking skilled and motivated Commercial Plumbers to join our dynamic team in Sanford, FL. If you have a passion for plumbing and a commitment to delivering high-quality service, we …
Preschool Teacher / Lead Teacher
Job Description Job Description O2B Kids began in Gainesville, FL in 1998 and has grown widely in Florida, Georgia, and Minnesota, with MANY locations on the horizon, including several new Georgi…
Call Center Sales Rep - Auto Relocation Services
Position: Call Center Sales Rep – Auto Relocation Services Department: Sales Location: IN-OFFICE , Mon-Fri, 9:00am to 5:30pm Office Address: 7051 Cypress Terrace Ste. 206, Fort Myers, FL…
OPERATIONS ANALYST II - 65000395
Requisition No: 857265 Agency: Elder Affairs Working Title: OPERATIONS ANALYST II - 65000395 Pay Plan: Career Service Position Number: 65000395 Salary: $2,943.11 MONTHLY Posting Clos…