Internet Fit Specialist
Job Title: Internet Fit Specialist
Department : Internet Sales/CSC
Supervisor: Internet Sales Manager
Summary Description
The Internet Fit Specialist makes every customer interaction an unforgettable experience, whether that's through inbound calls, emails, text and/or chats. The Internet Fit Specialist will also answer customer questions and schedule appointments.
Duties and Responsibilities
- Handle incoming phone/internet leads and setting appointments.
- Handle live website chat sessions.
- Follow up with internet and incoming phone calls.
- Greet customers immediately, in a courteous and friendly manner.
- Handle telephone transactions with an upbeat and friendly tone.
- Answer all customer questions or make a commitment to get the answer in a timely manner.
- Perform other related duties as assigned or requested.
Supervisory Responsibilities
- None
Qualifications & Job Requirements
- Excellent listening and communication skills.
- Strong time management skills.
- Great problem-solving.
- Capable of making smart decisions in a fast-paced work environment.
- Strong work ethic and motivated by results and self-improvement.
- A performance mindset.
- Must be able to work effectively with all areas of the dealership to maximize both the buying experience of the customer and the profitability of the dealership.
- Must be computer literate and proficient with Microsoft Office Suite, along with general email/internet.
- Experience using various Google Drive applications to include but not limited to Google Sheets and Google Docs a plus.
- Ability to learn customer management relationship software (Eleads).
- Experience with CRM and/or computerized inventory systems preferred, or the ability to quickly learn.
- Ability to handle confidential information responsibility required.
- Ability to work a flexible schedule including evenings and weekends.
- High school diploma preferred.
Physical Demands
- Requires the use of both hands.
- Occasionally required to bend, stoop, crouch, reach, and lift 25lbs of material.
- Requires standing and/or walking for extended periods of time.
Working Conditions
- The noise level in the work environment is usually loud.
- Potential exposure to battery acid, gasoline, chemical cleaning materials or other toxic materials commonly found in a motor vehicle service department.
- Occasionally exposed to exhaust fumes or other airborne particles.
Recommended Jobs
Inventory Accounting Specialist
Inventory Accounting Specialist in Pompano Beach, FL Salary: $65K-$90K Schedule: Monday to Friday from 8 am to 5 pm (1 hr lunch) Benefits: Within 1 st year of employment—2 weeks of PTO, 1…
Parking Office Clerk
: Overview: SP+ is driven by Our Promise, Making Every Moment Matter for a World on the Go. Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of t…
Certified Clinical Documentation Integrity (CDI) Specialist - RN
Description The Clinical Documentation Integrity (CDI) Specialist/Consultant serves as a trusted advisor to client organizations, providing expert guidance in clinical documentation practices that…
Head of Marketing / Growth
Head of Marketing / Growth Location: On-Site (Mission District, San Francisco, CA) Compensation: $150,000 – $200,000 TechStaffers is partnering with a high-growth, venture-backed AI startup…
Superintendent - Construction
Path Construction is seeking a qualified Superintendent to join our organization in the Miami, FL area. We are a rapidly growing commercial general contractor with offices in Arlington Heights, IL; …
Dental Hygienist
South Florida Smile Spa is leveling up, and we’re looking for a Dental Hygienist who’s skilled, kind, and actually enjoys patient care. If you bring solid hygiene skills and good vibes, you’ll fit ri…
Jr. Accountant
Summary \\ \ Are you an organized, detail\-oriented professional looking to jumpstart your accounting career? Would you love the opportunity to collaborate and learn from a dynamic team who valu…
Supplier Analyst, SCM
Job Responsibilities: Data Analysis and Interpretation: Analyze Inventory, Forecast, Sales, Logistics, and Financial data to support strategic decision-making in demand planning, replenishment, lo…
ADMINISTRATIVE ASSISTANT
The Administrative Assistant performs routine clerical and administrative duties and assists in the coordination of general office functions. The Administrative Assistant accomplishes this through…
Accounting - Accounts Payable Clerk
Description Lake Butler Hospital is a critical access hospital in North Florida providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatie…