COMMUNITY MANAGER

At Newlink, a strategic communications group with over 25 years in the industry, we are seeking a Bilingual Community Manager (Spanish & English) to join our Digital team .

About Newlink 💛

At Newlink, our goal is to generate engagement , that is, to connect our clients with their audiences on a deeper level through a shared purpose. Additionally, we carry out our work across the three most important dimensions of any organization: Brand, Reputation, and Organizational Culture .

What’s your mission? 🕵🏼

As a Community Manager you will be supporting the day-to-day execution and community engagement with multiple clients. This role involves not just managing and engaging with online communities but also helping analyze account performance and ensure brand consistency across platforms.

Main responsabilites: 📋

• Support in account organization and order organization.
• Proactive community engagement for multiple accounts - generating conversations on social networks in a positive way, following brand guidelines and personality.
• Respond to DMs and comments in a timely and brand-appropriate manner.
• Monitor social sentiment and flag opportunities or potential issues to the team.
• Scheduling and publishing content for clients on multiple social and digital platforms.
• Development of monthly reports of performance metrics and KPIs for social and digital networks.
• Research and benchmarking of industry and trends.
• Participate in internal meetings, content brainstorms, and client reviews when needed.

What are we looking for? 🔎

• At least 2 years of professional experience in companies within the consulting, journalism, public relations, or similar service-oriented industries.
• Bi-lingual English/Spanish
• Detailed knowledge of media relations from key trade publications to national outlets.
• Experience in community management and generating conversations on networks in English and Spanish.
• Specific knowledge of a specialized industry or area such as healthcare, technology, consumer products, corporate, public affairs, investor relations, and others.

It will be a plus if you have:

• BA or BS degree. Graduate degree or specialist area preferred
• Experience using tools like Meta Business Suite, TikTok Business, Hootsuite, Notion, Asana or similar

What do we offer you? 🤝🏼

• Be part of an innovative company, with a unique thinking scheme: Orbital thinking
• Be the protagonist of your development in an environment of opportunities, learning, and challenging projects
• Share and learn as a team with talented Newlinkers
• Connect with industry-leading professionals
• Work with an incredible portfolio of clients
• At Newlink we believe that the connections that provide true value are those that start from a SHARED PURPOSE, and ours is to CREATE VALUE CONNECTIONS

No worries—throughout the entire process, our People team will be in touch with you.

If you’ve made it this far, it means you’re genuinely interested, so don’t hesitate to apply!

Plus, it’s a simple application process 😊