Account Executive - Tampa, FL

About us

This is a veteran-owned company, an industry leader providing end-to-end technology solutions, system integration, world-class training and support. Our subject matter experts bring decades of military and public safety operational experience to professionals across Public Safety, Government, Defense, Security and Enterprise globally. Share your passion of drones and robotics while Supporting Those Who Serve!

Position Summary

We are hiring a full-time Account Executive ! The Account Executive is a critical role within the organization and encompasses managing and cultivating our relationships with current customers, prioritizing customer satisfaction and retention. The role is vital in helping the company hit business development goals, working to convert warm leads into successful sales opportunities. The Account Executive will provide timely communication and professional service throughout the life of the customer relationship and will scale existing customers by providing guidance and customer support that always exceeds expectations

Essential Duties and Responsibilities

• Develop and maintain long-term relationships with clients and key stakeholders, aiming for high customer satisfaction and retention.
• Act as a liaison between customers and our internal teams to facilitate seamless communication and project execution.
• Support customers through various communication methods such as email, phone, video calls, and in-person meetings.
• Partner with other departments to take qualified, warm leads and convert them into closed deals.
• Ensure the timely and successful delivery of our solutions according to customers' needs and objectives.
• The ideal candidate will have a proven track record of meeting and exceed sales goals.

If you meet the qualifications, we want to hear from you!

Knowledge, Skills and Abilities

• Strong interpersonal and communication skills, both written and verbal.
• Ability to manage multiple priorities and thrive in a fast-paced environment.
• Team-oriented mindset with the ability to work collaboratively across departments.
• Must be based in Tampa, FL and able to work 100% on-site (not in a remote position).

Education & Experience

• 2-4 years of experience in account management, sales, or business development.
• Proven track record of meeting or exceeding sales targets.