Customer Service Representative (Temporary)
Customer Service Representative (Temporary Assignment)
Pay: $18.00/hour
Sarasota, FL
Duration: 6-month assignment, with the possibility of extension
Schedule: Full-time, Monday–Friday
Overview
We’re looking for a reliable, service-minded Customer Service Representative to support a busy county department. This role is all about helping residents and internal staff get the information and services they need, while delivering a consistently positive experience.
Key Responsibilities
Respond to inquiries from the general public and county employees regarding services, processes, and available resources.
Identify the type of service or information being requested and provide accurate guidance.
Deliver a high level of customer service, aiming to exceed expectations on every interaction.
Enter data and service requests into various systems to create and process work orders.
Provide status updates and follow-up information as needed.
Transfer inquiries to subject matter experts when appropriate.
Attend required training sessions, team meetings, and department briefings.
Support front-counter operations when assigned, assisting walk-in visitors.
Maintain customer service standards, business protocols, and quality expectations.
Collaborate effectively in a team-focused environment.
Minimum Qualifications
High school diploma or GED.
At least one year of experience in a call center or customer service role.
Strong communication skills and comfort handling high-volume inquiries.
Ability to learn multiple systems and follow established procedures.
IND2
Recommended Jobs
PT Ultrasonographer - OB/GYN - MPO
Location: Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908 Department: HOD HB OBGYN Work Type: Part Time Shift: 32 Hours a Week Minimum to Midpoint Pay Rate: $30.39 - $39.…
Consumer Investments - Investment Specialist Trainee (Obtain SIE Series 7 66)
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver …
Vascular Surgery Physician Assistant
Our group is hiring an experienced vascular surgery nurse practitioner or physician assistant for a very busy vascular surgery department near Daytona Beach, FL! Working only 3 12s per week and 80%…
Recover Payment Specialist for a Pet Wellness Company
Requirements At least 2 Years of Experience. Software/platforms required: Shopify, Zendesk, Recharge Preferred Specialist: High School Diploma or equivalent 2+ years in customer servic…
Accounting Assistant
Are you a detail-oriented financial professional who thrives in a fast-paced environment? Our growing plaintiff personal injury law firm is seeking an Accounting Assistant to join our team. About …
Fitness/Gym Front Desk Attendant
Are you a people person with a passion for fitness, community and exceptional customer service? The Alper JCC Miami is looking for superstar Front Desk Attendants to be the welcoming face of our Fitn…
Kitchen Prep - Graziano's Doral Market
Summary:: The Kitchen Prep perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and desserts. Job Duties & Responsibilities: …
Senior Data Engineer
Barbaricum is a rapidly growing government contractor providing leading-edge support to federal customers, with a particular focus on Defense and National Security mission sets. We leverage more than…
Supervisor, Installation & Repair
Clearwave Fiber is seeking a dedicated and experienced Supervisor for our Installation & Repair team, to lead our efforts in delivering superior fiber-optic internet services. This role focuses on man…