Bilingual Medical Front/Back Office Assistant
Job Description
Job Description
Bilingual Medical Front/Back Office Assistant
Ocala, FL | Temp-Perm | $17-$19/hour
Position Overview- Dual role handling both clinical and administrative duties in a medical office.
- Reports to the Office Manager and supports providers while ensuring positive patient experiences.
- Safety-sensitive position involving direct patient care and possible medication administration.
- Patient Care & Clinical Support
- Greet, prepare, and document patient information in EMR (history, vitals, medications, allergies, etc.).
- Assist providers during exams, procedures, and treatments.
- Perform clinical tasks such as administering oral/injectable meds, wound care, IV starts, and diagnostic tests (EKG, pulse oximetry, eye exams, etc.).
- Conduct CLIA-waived lab tests, glucose checks, PT/INR testing, and specimen processing.
- Sterilize instruments and maintain a clean, organized exam area.
- Provide patient education per provider direction.
- Administrative / Front Office Duties
- Handle phones, greet patients, schedule appointments, and manage check-in/out processes.
- Verify insurance, process referrals, and manage prescription requests.
- Maintain accurate patient records and documentation in EMR.
- Assist with proactive patient communication (reminders, follow-ups, care coordination).
- Support supply inventory, ordering, and office medication management.
- Assist in onboarding and training new team members.
- Education: High school diploma or equivalent required; completion of accredited Medical Assistant program preferred.
- Experience: Minimum 1 year as a Medical Assistant.
- Certifications: CPR preferred; IV start and phlebotomy experience a plus.
- Familiarity with EMR systems , Google Suite, and Microsoft Office.
- Knowledge of HIPAA, OSHA, and medical coding preferred.
- Must be bilingual (English/Spanish) for patient communication.
- Excellent communication, organization, and multitasking skills.
- Strong attention to detail and ability to handle confidential data.
- Team-oriented yet capable of working independently.
- Compassionate, patient-focused, and culturally sensitive.
- Reliable, professional, and able to thrive in a fast-paced clinic environment.
- Pay: $17–$19/hour
- Benefits include:
- Medical, dental, vision, disability, and life insurance
- 401(k) with employer match
- Paid time off and paid holidays
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At least one year of medical clinic experience
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