SUPPORT SERVICE AIDE

SUPPORT SERVICE AIDE - 60010337

Date: Jun 18, 2026

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No: 854364

Agency: Children and Families

Working Title: SUPPORT SERVICE AIDE - 60010337

Pay Plan: Career Service

Position Number: 60010337

Salary: $ 33,760.00 Annually

Posting Closing Date: 06/25/2026

Total Compensation Estimator

The Florida Department of Children and Families (DCF) is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders .

Northeast Florida State Hospital (NEFSH) is a 613-bed, licensed mental health treatment facility that provides person-centered services to adults suffering from severe and persistent mental illness. The hospital, located in Macclenny, was established in 1959 and is the largest state operated civil treatment facility.

NORTHEAST FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position that will serve as a Support Service Aide at the Northeast Florida State Hospital. T his position will collaborate with each section within the state facilities and be required to use independent judgement, take initiative in carrying out duties and responsibilities and should be extraordinarily detail oriented.

Specific Duties and Responsibilities include:

• Sets up serving lines with food items according to menu.
• Ensures hot and cold food is maintained at correct temperature levels.
• Ensures all food on trays to residents is in accordance with doctor's orders to ensure optimum customer satisfaction.
• Tags all out going trays with residents' name, diet etc. transports food carts to wards and returns them to the kitchen.
• Cleans serving lines, including placing leftover food in containers and placing them in the refrigerator.
• Prepares and bags snacks and nourishment's daily.
• Prepares appropriate amount of juice for nighttime snacks.
• Bags bread for the tray line for each meal.
• The ability to stand for long periods of time.
• The ability to push pulls bends or stoop.
• Reports to work in appropriate uniform.
• Performs general cleaning duties to maintain area in a sanitary condition to ensure optimum satisfaction.
• Cleans food carts, ice cream cabinet and defrosts ice maker, refrigerator and cleans gaskets on refrigerator floor and ice cream freezer, walls, floors, windows, ceiling, counters, tables, chairs, stoves, garbage, trash rooms, back dock, washes pots and pans.
• Scrapes, de-stains and washes dishes, glasses, silverware, etc.
• Takes out garbage and trash to appropriate area.
• The ability to lift and carry up to 50 pounds.
• Assembles, disassembles and operates dish washing machine, pot washer, vegetable peeler, food chopper and meat grinder etc. and cleans machine following manufacturer’s instructions.
• Reports ant malfunctions to supervisor to ensure a safe and secure environment.
• Assists cooks by cleaning and preparing raw food following cook's directions.
• Prepares salads and salad dressing.
• Dishes up salads and desserts into containers.
• Places rolls and breads in bread bags.
• Wraps silverware.
• Attends in service training and performs related duties as assigned by the supervisor.
• Performs other related duties as required.

Knowledge, Skills and Abilities required for the position:

• ACT, CPR, First Aide training required.
• Ability to use all dietary equipment.
• May be required to lift up to 50 pounds.
• Must wear safety belt at all times.
• Pushing, pulling, bending and stooping as required to push or pull up to 100 pounds.
• Environment conditions: hot in summer, cold in winter. Prolonged standing on hard surfaces.

Minimum Qualifications:

• Must be 18 years old at the time of application.

Benefits of Working for the State of Florida:

• Health insurance
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• Retirement plan options, including employer contributions
• (For more information, please click );
• Nine paid holidays and one Personal Holiday each year;
• Flexible Spending Accounts;
• Opportunities for career advancement
• Tuition waiver for public college courses

For a more complete list of benefits, visit .

DCF EMPLOYMENT DISCLOSURES

US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired.

SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire . For more information, please visit the SSS website: .

RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement.

BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

Location: MACCLENNY, FL, US, 32063

Nearest Major Market: Jacksonville