Pharmacy Technician
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB or ExCPT certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Earns and maintains PTCB or ExCPT certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB or ExCPT certification as condition of promotion to senior technician.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer to have prior work experience with Walgreens.
- Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.
- Prefer good computer skills.
- Prefer the knowledge of store inventory control.
- Prefer PTCB or ExCPT certification.
Recommended Jobs
[Full Time Role] - Nurse Manager RN - Behavioral Health - NMBH 0216 IS#01
Job Description Job Description Job Title: Nurse Manager RN – Behavioral Health Location: Aventura, FL Employment Type: Full-Time | Permanent Shift: Day Shift (No Weekends) Compensati…
Commercial Roofing Advisor
Job description: Commercial Roofing Advisor Location: Pompano Beach, Florida Salary: $75,000 $140,000 base (DOE) + uncapped commission Position Summary We are seeking a results-…
Endodontist
Endodontist – Part Time (1099) Jacksonville, Florida We’re hiring an Endodontist in Jacksonville, Florida who wants scheduling flexibility, strong earning potential, and the opportunity to work …
Customer Support Specialist - CallPass
Job Summary The customer support rep for CallPass handles inbound and outbound calls, provides product information, and assists customers through timely resolution. Must have good communication sk…
Yacht StarShip DJ
Job Description Job Description Description: Yacht StarShip Dining Cruises & Events operates Florida's largest and premier fleet of dining and wedding yachts out of Tampa Channelside and Clearwa…
Oracle EPM (EPBCS/EDMCS) Manager
In a rapidly evolving landscape shaped by AI, market uncertainty, and regulatory change, finance leaders are reimagining how they create value. Deloitte brings deep industry experience and end-to-end …
Director, Digital Strategy
Shape the Future with Dun & Bradstreet At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help compan…
Medical Phone Room Call Center Operator
: The appointment scheduler answers a multi-line phone system quickly and efficiently. Calls are directed to their destination, patient appointments are made, messages are created in EHR to be for…
Accountant
Accountant (Ultra-Luxury Residential), Miami, FL ($60-65k plus $10k bonus) We are a premier luxury real estate development firm specializing in ultra-high-end custom estates in exclusive communitie…
Football Coach
# of Jobs 3 Hours per Day 4 Work Hours Various Temporary Position No Calendar Days Other Salary For Salary Schedule, clickHERE. See Supplement Schedule Pay Grade - Pay Grade - Min…