Float Customer Service Representative - Golisano Pediatric Specialties and Urgent Care - Naples

Location: Golisano Pediatric Specialties and Urgent Care - Naples -3361 Pine Ridge Road Naples FL 34109

Department: GCHSWF Pediatric Specialists - Collier Clinic

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 5:30:00 PM

Minimum to Midpoint Pay Rate: $21.01 - $24.69 / hour

Summary

🌟👶 Now Hiring: Float Customer Service Rep Pediatrics

Golisano Pediatric Specialties & Urgent Care Naples, FL

💙 Location:
3361 Pine Ridge Road
Naples, FL 34109

💰 Starting Pay (External Candidates): $21.01/hour Above Market Value!

🩺 Make a Difference in Childrens Lives Every Day

Are you an experienced pediatric medical office professional looking to take the next step in your career? Do you thrive in a fast-paced, specialty-driven environment where your skills truly matter?

Lee Health is seeking a high-level Float Customer Service Representative Pediatrics to join our outstanding team at Golisano Pediatric Specialties & Urgent Care Naples . This is an exceptional opportunity for candidates who are passionate about pediatric care and ready to work in a premier healthcare setting.

🏥 Role Overview

In this dynamic role, you will:

👶 Float between:

• 1st Floor Pediatric Urgent Care (acute, same-day care)

• 2nd Floor Pediatric Specialty Clinics (15+ pediatric sub-specialties)

🧩 Gain exposure to areas such as:
Cardiology, Endocrinology, Neurology, Gastroenterology, Pulmonology, Rheumatology, and more!

📋 Provide high-level support including:

• Patient registration & scheduling

• Insurance verification & referrals

• Managing pediatric workflows

• Supporting providers and families

• Delivering compassionate, professional service

Ideal Candidate Profile

We are seeking candidates who bring:

Prior Pediatric Medical Office Experience (Strongly Preferred)
Knowledge of specialty and urgent care workflows
Strong multitasking and problem-solving skills
Professional communication and customer service excellence
Ability to thrive in a high-volume, multi-specialty environment
A genuine passion for working with children and families 💕

💰 Compensation & Growth

External Starting Rate: $21.01/hour (Above Market Pay)
Performance-based growth opportunities
Career advancement within Lee Health
Exposure to specialty pediatrics for long-term development

🎁 Lee Health Benefits Package

We proudly offer one of the most competitive benefits packages in the region:

🌟 Medical, Dental, and Vision Insurance
🌟 Retirement Plan with Employer Match
🌟 Paid Time Off & Holiday Pay
🌟 Tuition Reimbursement & Career Development
🌟 Wellness Programs & Employee Assistance
🌟 Employee Discounts & Perks
🌟 Supportive, Mission-Driven Culture

💙 Why Join Lee Health Pediatrics?

👶 Work in one of Southwest Floridas leading pediatric care centers
🏥 Gain hands-on experience across multiple specialties
📈 Grow your career in a respected health system
🤝 Join a collaborative, supportive team
🌈 Make a lasting impact on children and families every day

📍 Work Location

Golisano Pediatric Specialties & Urgent Care Naples
3361 Pine Ridge Road
Naples, FL 34109

🚗 Conveniently located and easily accessible

📢 Ready to Elevate Your Pediatric Career?

If you are an experienced pediatric medical office professional who is ready for a rewarding, well-compensated opportunity in a specialty environment, we want to hear from you!

👉 Apply today and become part of Lee Healths Pediatric Center of Excellence! 👶💙

The Float Customer Service Representative position is responsible for providing an excellent customer experience. Responsibilities include utilizing a practice management system to facilitate scheduling, registration, accurate billing, collections and the maintenance of medical records. This position can be assigned Sat and Sun shifts and reports to the Manager/Supervisor. This position is required to float to all LPG and Hospital Outpatient Department locations across four counties.

Requirements

Education: High School Diploma or GED required. Associates Degree preferred.

Experience: External Candidates: 2 years of customer service experience required. 3 years of similar medical office front desk experience preferred, Epic EMR experience preferred. Internal candidates: 1 year of equivalent scheduling or registration experience, CSR role preferred.

License: Not required.

Certifications: Not required.

Other: Excellent customer service and computer skills required. Ability to solve problems and demonstrate critical thinking skills. Works weekend and holidays.

US:FL:Naples