Professional Education Facilitator
The Professional Education Facilitator is responsible for delivering, facilitating, and supporting high-quality professional education and continuing education programs for working professionals, executives, and organizational partners.
This role focuses on engaging, practice-based learning experiences that drive strong participant outcomes and an excellent learner experience.
The Facilitator delivers instruction across short courses, workshops, bootcamps, micro-credentials, and customized employer programs. Working closely with program leads, subject-matter experts, and industry partners, this role ensures learning is interactive, relevant, and aligned with defined program objectives.
Key Responsibilities
Learning Facilitation & Delivery
- Facilitate high-quality professional education sessions using in-person, hybrid, and online formats
- Deliver learner-centered, interactive, and applied learning aligned with established outcomes
- Support guest speakers, instructors, and industry experts in effective program delivery
- Adapt facilitation approaches to meet the needs of diverse professional audiences and organizational contexts
- Serve as a primary point of contact for participants during program delivery
- Support learner engagement, participation, and progression
- Provide guidance and feedback aligned with program requirements
- Foster a professional, inclusive, and supportive learning environment
- Support program leads in preparing learning materials, session plans, and delivery schedules
- Contribute to program evaluation through learner feedback and reflective practice
- Support continuous improvement of offerings based on data, feedback, and best practices
- Ensure delivery aligns with quality assurance processes and applicable professional standards
- Engage professionally with employer clients, sponsors, and external partners during program delivery
- Support customized and in-company professional education programs, responding flexibly to client needs
- Represent the organization positively in all external interactions
- Use digital learning platforms and instructional tools effectively
- Facilitate virtual learning sessions using approved systems
- Support learners in navigating online learning environments
- Engage in ongoing professional development to maintain facilitation and subject expertise
- Support recruitment, marketing, or showcase activities related to professional education programs as needed
- Comply with organizational policies related to equity, diversity, inclusion, data protection, and health and safety
- Perform additional duties consistent with the scope and level of the role
Education & Qualifications
Required
- Bachelor's degree or equivalent professional experience in a relevant field
- Graduate degree or professional certification related to training, education, or professional development
- Teaching, training, or facilitation credentials (e.g., instructional certification, coaching accreditation, train-the-trainer)
Required
- Experience facilitating training, workshops, or professional learning for adult learners
- Experience delivering interactive, learner-centered sessions
- Experience working with professional or industry-based audiences
- Understanding of inclusive learning practices for diverse groups
- Experience delivering professional education, executive education, or employer-funded programs
- Experience with online or hybrid program delivery
- Experience in higher education or professional education environments
- Strong communication and facilitation skills
- Ability to engage, motivate, and support adult learners
- Excellent organizational and time-management skills
- Ability to adapt delivery to different learning styles and professional contexts
- Comfort using digital learning platforms and collaboration tools
- Professional, approachable, and learner-focused
- Flexible, adaptable, and solutions-oriented
- Strong commitment to equity, diversity, and inclusion
- Willingness to work flexible hours, including evenings or weekends when required
#excelonassociates
Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.
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