Referral Coordinator - Peds Primary - Page Field

Location: LPG Pediatrics at Page Field -4751 S Cleveland AveFort Myers FL 33907

Department: HOD HB Peds Primary - Page Field

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 4:00:00 PM

Minimum to Midpoint Pay Rate: $16.49 - $20.16 / hour

Summary

🌟 Now Hiring: Referral Coordinator Pediatrics at Page Field 🌟
📍 Location: LPG Pediatrics at Page Field 4751 S Cleveland Ave, Fort Myers, FL 33907
🕖 Schedule: MondayFriday, 7:00 AM4:00 PM

Do you have a passion for helping others and a soft spot for children? 💕
If you have experience in customer service, scheduling, or referrals and love working in a pediatric setting, this could be the perfect fit for you!

Were seeking a highly empathetic, adaptable, and energetic Referral Coordinator to join our dedicated team. Youll play an important role supporting our young patients and their families by coordinating referrals, ensuring smooth communication, and delivering compassionate service every step of the way.

Preferred Qualifications:

• 6+ months of EPIC experience

• Prior medical office referrals experience (preferred!)

• A love for working in a fast-paced, team-oriented pediatric environment

💫 Bonus points if: Youre known as the go-to referrals rockstar in your office and thrive on making the process easier for patients and families!

💚 Why Youll Love Working with Lee Health:
At Lee Health, we take care of our peoplebecause when youre supported, you can give your best to our patients. Our comprehensive benefits include:

• 🌴 Generous PTO and work-life balance

• 💰 Retirement plan with employer match

• Medical, dental, and vision coverage

• 🎓 Tuition reimbursement & career development opportunities

• 🏥 Employee wellness programs and discounts

• 🤝 A supportive, mission-driven culture where you can grow and make an impact every day

If youre ready to bring your heart, energy, and expertise to a team that makes a difference every day, apply now! 💙

Facilitates referrals by processing internal, outgoing, and incoming referral entries. The Referral Coordinator will be responsible for working assigned incoming and outgoing referral work queues, schedule patients, attach referral to patient appointments, obtain authorizations, proactively look into assigned department schedule and verify all authorizations have been done. Will also be responsible for maintaining communication/relationship with the assigned practice. Processes more than 50 referrals per day for completeness, and disseminating the referral appropriately to the correct work queues is the start of the scheduling process.

Requirements

Education:High School diploma or GED equivalent required. Post high school training or college preferred.

Experience:Minimum of 1 years experience in customer service and scheduling. 6 months of Epic experience preferred.

Certification:N/A

License:N/A

Other:This job requires you to have a working knowledge of referrals and InBasket, so that you can communicate to the offices and physicians about the referrals. One must possess extensive knowledge Epic scheduling to maneuver efficiently and attach the referral to the appointment, which assists the scheduler in providing quick and accurate service for our patients. This position takes multi-tasking to a new level, and requires one to be flexible, as the job duties change quickly. Communication and fostering a team environment are an essential component of this job. We work in cubicles, so one must feel comfortable working in a confined space. One must maintain all of those proficiencies and will continue to achieve exceptional quality scores/error rate. In addition, this person must be crossed trained in all service lines of the department.

Medical terminology knowledge is a must. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service, including verbal and written communication skills are required. Ability to effectively, precisely and clearly communicate with other departments, physician practices, staff and providers. Data entry skills and good computer skills are required including knowledge of Microsoft Office. Expert understanding of insurance and authorization process. Ability to trains all levels of referral coordinators for all assigned specialties. Being bilingual is helpful.

US:FL:Fort Myers