Assistant Spa Manager
Responsibilities that are included but not limited to:
- Oversee the delivery, safety, and quality of all spa, fitness, wellness, and recreation services
- Develop, schedule, and execute fitness classes, wellness programming, and recreation activities
- Partner with Recreation, Events, and Sales to support group programming and private wellness experiences
- Ensure consistent service standards through pre-shifts, training, and quality monitoring
- Manage vendor relationships, schedules, and program records
- Communicate daily and special programming to guests and resort colleagues
- Support spa operations including scheduling, staffing, facility standards, and guest service
- Lead service recovery and ensure an exceptional, welcoming guest experience
- Oversee inventory controls, BOH product management, and retail support
- Support marketing initiatives, promotions, and special events
- Strong guest service, leadership, and communication skills
- Ability to work a flexible schedule including weekends and holidays
- Professional, service-driven, and team-oriented mindset
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