Customer Service Representative (remote)
Job Description
Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
Requirements and skills
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school diploma
Recommended Jobs
Junk Removal Specialist
To be one of the H.U.N.K.S., you must be: Honest, Uniformed, Nice, Knowledgeable, and Service-oriented. Come and see what all the buzz is about and join our winning team. College Hunks Hauling Junk…
Line Cook
Job Description Job Description Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Training & development Vision in…
Technical Projects Supervisor
Technical Projects Supervisor The Technical Projects Supervisor supports the day-to-day front-of-house and back-of-house maintenance (recurring), supervising both procurement and logistics operations…
Data Analyst with Medicaid or Claims
Job Description Job Description Job Description: 1) Analyze Medicaid claims, eligibility, provider, and encounter data to identify trends, anomalies, and opportunities for improvement. 2) Sup…
Head of Marketing
WHY PUFFRUSH? PuffRush is built for Miami — the late nights, the energy, the culture. We are not trying to be another generic delivery app. We want to be a brand that people in this city genuinely…
Excavator Operator
Excavator Operator Hughes Brothers Construction is now hiring! We are a heavy civil contractor specializing in large site infrastructure, underground utilities and roadway construction throughou…
Operations Manager - AV Integration
Company Overview We are partnering with an established and respected AV integrator in the Clearwater, FL area. Known for craftsmanship, client satisfaction, and genuine care for their people, this…
D Licensed Access Control Officer for Luxury Hotel / Events
Job Description Job Description Indemnity Security & Investigations, Inc. is looking for experienced and motivated individuals to join our security team in Orlando, FL 32821 EVENIG SHIF…
Client Success Associate
Description Garzor Insurance is on the lookout for a Client Success Associate to join our dedicated team remotely. This full-time, remote position is an excellent opportunity for individuals eager…
Physician - Neonatologist - All Children's Hospital - Brandon Hospital
Johns Hopkins All Children’s Hospital (JHACH) in St. Petersburg, Florida, is recruiting Neonatologist for its main campus. The Neonatologist will join our highly recognized team of physicians. All…