Cocktail Server
- Greet guests promptly and warmly, creating an inviting and engaging atmosphere.
- Present menus and provide knowledgeable recommendations on cocktails, spirits, wine, and beer
- Accurately take beverage orders and enter them into the POS system
- Deliver cocktails and beverages efficiently while ensuring proper presentation and quality.
- Monitor guest satisfaction throughout service and proactively address needs or concerns
- Maintain cleanliness and organization of assigned service areas, including tables and stations
- Adhere to all alcohol service laws, safety regulations, and company policies.
- Collaborate closely with bartenders and support staff to ensure seamless service flow
- Process payments accurately and handle cash and credit transactions responsibly.
- Upsell premium beverages and specialty cocktails when appropriate
- Maintain a polished appearance and professional demeanor at all times.
- We recognize we are in the hospitality industry and that may require us to provide lateral service.
- We will on occasion call for each individual on the team to perform various related tasks as needed in the spirit of providing exceptional guest service.
- Previous cokctail serving or high volume food and beverage experience preferred
- Strong knowledge of cocktails, spirits, wine and beer.
- Excellent interpersonal and communication skills
- Exceptional attention to detail and service standards.
- Flexible availability, including evenings, weekends, and holidays.
- Ability to multitask, work in a fast-paced environment and have a high-level attention to detail
- Maintain positive and productive working relationships with other team members and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
- Must have excellent communication skills and be able to read, write, speak and understand English
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes
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