Medical Assistant

H2 Performance Consulting is subject to the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer and strives to build a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status. Additionally, as mandated under Executive order 12989, H2 is required to verify employment eligibility of selected candidates through the Department of Labor’s - E-Verify. 

Be part of a growing Team! Work for a locally-owned and operated healthcare company that is making difference in the Northwest Florida Community. ProHealth is the largest provider of Occupational Health services to employers in the Florida Panhandle. H2's sister company also is the largest independent laboratory testing company on the Gulf Coast and provides laboratory and medical services to over 50K patients annually across it 7 locations.

The Medical Assistant/Phlebotomist position is responsible for assisting the Providers with various medical procedures while providing excellence in patient care. Responsible for the collection, administration and proper processing of lab work, immunizations, in-house clinical testing and procedures and general office duties. Responsible for standard operating procedures, including but not limited to, ensuring policies and procedures within each office are carried out in a fair and consistent manner while providing excellence in patient care. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Responsible for assisting the Providers with procedures and patient care during office visits.
• Responsible for collecting patient history, reason for visit, and vital signs and communicating the same to the Provider.
• Responsible for the collection and processing of lab work, including blood, urine, stool and cultures while ensuring that information is correct (the correct patient is identified and noted correctly on all paperwork and within the EMR).
• Responsible for drug screening to include urine, hair and blood.
• Ensures collections are collected according to Department of Transportation (DOT) guidelines.
• Responsible for in house procedures such as EKG, audio, PFT, A1c, UA, etc.
• Collect vitals, i.e. height, weight, BP, pulse and 02 Sats.
• Responsible for administering vaccines as directed and through manufacturing guidelines and documenting appropriately.
• Responsible for general office duties that accompany the job duties and assisting when needed throughout the clinic.
• Perform patient call backs three days after the office visit.
• Must have the ability to learn/conduct in-services and procedures regarding the job responsibilities.
• Assist with opening and closing procedures.
• Administrative duties including filing, answering phones, greeting patients, office cleanliness, FL Shot, scanning and other daily tasks that are assigned.
• Address patient issues or complaints promptly and effectively, escalating those to management when needed.
• Attends monthly staff meetings. Attend monthly one-to-one meeting with Office Manager and/or Assistant Manager.
• Share updates, changes and new trends affecting the scope of responsibilities with other staff members and management.
• Ensure all OSHA, Safety and Healthcare Practices and Protocols are implemented within the scope of job responsibilities.
• Identify and submit ideas for improvement.
• All other duties as assigned.
• Approachable nature with Administrative and Clinical Staff

Supervisory/Work Responsibilities:

No supervisory responsibilities 

Position Type and Expected Work Hours:

This is a full-time position. Days and hours of work are Monday through Friday 8am to 5pm and occasional Saturdays. May also require hours outside of these time as business and patient needs dictate.

Travel:

May be required to travel to other sites as needed for coverage purposes. Travel for educational or business purposes is limited and only as necessary.

Requirements

QUALIFICATIONS: 

• Education: High School Diploma or equivalent. CMA and/or Phlebotomy Certification
• Experience: Two plus years’ experience in multi-site medical setting strongly preferred.
• Certification/License: CCMA, RMA, or CPT and CPR Certification

Work Authorization:

• Must be US Citizen or otherwise authorized to work in the US. 

Abilities/Skills/Qualities 

• Must be fair and consistent and have a strong desire to help people.
• Possess a strong commitment to excellence in patient care.
• Possess high ethical standards carrying out responsibilities with integrity, honesty and loyalty.
• Must be a critical thinker and problem solver.
• Have a sense pf ownership.
• Excellent time management skills.
• Team player approach.
• Ability to work independently and with a team.
• Possess a strong desire to lead and drive success.

Physical Requirements: 

• Must be able to lift up to 20lbs.
• Position requires standing, walking, bending, stooping and sitting at a desk for periods of time.

ADDITIONAL DUTIES AND RESPONSIBILITIES: 

Accomplishes all tasks as appropriately assigned or requested by Manager. Please note this job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may vary at any time with or without notice

Disclaimer:

All job requirements are subject to possible revision to reflect changes in the position requirements or to reasonably accommodate individuals with disabilities. This job description in no way states or implies that these are the only duties which will be required in this position. Employees will be required to perform other job-related duties as requested by their supervisor/manager (within guidelines and compliance with Federal and State Laws). This should not be considered an employment contract or otherwise alter the “at will” status of employment. 

Qualified candidates may submit their resume to the career section of our company website. All resumes will be reviewed within 5 business days and those candidates we wish to further in the application process will be contacted via email/phone to schedule initial phone screens. 

Benefits

H2 Performance Consulting sister company offers competitive benefits to include health insurance, vision/dental insurance, paid time off, holiday pay, and 401K.