In-House Service Technician - Espresso & Coffee Equipment

All Espresso Service is Florida’s leading provider of repair, installation, and preventative maintenance for espresso, coffee, and hot beverage equipment. Since 2010, we’ve proudly supported major manufacturers, coffee roasters, food distributors, hospitality clients, and the cruise industry—providing onboard equipment repairs and maintenance both in port and at sea.

We are a growing organization committed to superior service, technical expertise, and a positive work culture that values professional development, teamwork, and client satisfaction.

Position Summary

We are seeking an experienced and detail-oriented In-House Service Technician to join our service team. This role is primarily responsible for bench testing, diagnosing, repairing, and refurbishing commercial and residential espresso, coffee, and beverage equipment.

In addition, this position supports field technicians with technical guidance, parts identification, and inventory management, and serves as a backup field service technician when needed, including occasional travel for cruise ship service calls or special projects.

The ideal candidate is reliable, technically strong, organized, and communicates effectively, with a proven ability to troubleshoot complex equipment and support a fast-paced service operation.

Key Responsibilities

• Bench test, diagnose, repair, and refurbish commercial and residential espresso, coffee, and beverage equipment
• Troubleshoot electrical, mechanical, hydraulic, and electronic issues to manufacturer and company standards
• Provide technical support and parts identification assistance to field technicians
• Maintain accurate parts inventory levels and perform daily reordering as needed
• Receive, inspect, label, and organize incoming parts and equipment
• Document all repairs, testing results, and parts usage in service systems
• Prepare refurbished equipment for redeployment or resale
• Act as a backup field service technician when required
• Maintain a clean, organized, and safe workshop environment

Required Qualifications

• 3+ years of experience repairing espresso equipment
• 3+ years of experience repairing coffee equipment
• 3+ years of experience repairing other beverage equipment (brewers, grinders, tea systems, etc.)
• Proven ability to diagnose and troubleshoot mechanical, electrical, and electronic issues
• Strong mechanical, electrical, and plumbing aptitude
• Ability to read wiring diagrams, schematics, parts breakdowns, and technical manuals
• Proficiency with hand tools, diagnostic tools, and multimeters
• Strong computer skills , including service software, documentation, inventory systems, and Microsoft Office
• Excellent organizational skills and attention to detail
• Ability to work independently and collaborate with a technical team
• High school diploma or GED required
• Valid driver’s license with a clean driving record
• Physically capable of lifting 25 lbs regularly and up to 75 lbs occasionally

Preferred Qualifications

• Prior field service technician experience
• Barista or coffee industry experience
• Bilingual (English/Spanish) candidates encouraged to apply
• Knowledge of safety requirements and proper equipment handling

What We Offer

• Full-time employment with competitive compensation
• Paid Time Off, overtime, commissions, and paid training
• Medical, dental, and vision insurance
• Factory training and ongoing professional development
• Supportive team culture with opportunities for career growth
• Company discounts on coffee, equipment, and accessories

Note

This job description is not all-inclusive. Employees may be required to perform other related duties as needed to meet organizational objectives.