Administrative Coordinator

REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for an Administrative Coordinator position in its Human Services Departments Family Success Administration Division.

General Description
Performs administrative work assisting in the coordination and administration of business operations and functions.
Works under general supervision independently developing work methods and sequences.

Minimum Education and Experience Requirements

Requires an Associates degree from an accredited college or university with major coursework in business or public administration or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in staff administration management and organization or closely related experience including six (6) months lead work/supervisory experience depending on area of assignment.

Special Certifications and Licenses

Must possess a valid FL Class E Drivers License at time of appointment and must be able to obtain and maintain authorization to drive on County business.

Preferences

*Bachelors or Masters degree in related field
*Experience in social services field
*Certified Employment Support Professional (The Association of People Supporting Employment First (APSE))
*Certified Workforce Development Professional or similar certification (The National Association of Workforce Development Professionals (NAWDP) )
*Bilingual (English/Spanish; English/Creole)

SCOPE OF WORK

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

- Coordinate all aspects of the job placement and employment services for the Community Action Agency (CAA).
- Assist in developing program guidelines and procedures creating and updating standardized forms and identifying appropriate assessment and evaluation tools.
- Provide employment services that includes job coaching employability training and related workshops work experience opportunities job placement services and job retention support. Maintain a case load and frequent contacts with customers.
- Collect demographic and other customer related data track progress and submit information requested/required for performance reporting. Maintain case files in accordance with program requirements.
- Identify potential community partners and connect customers to needed and available resources. Collaborate with the local workforce agency to assist customers in accessing needed services.
- Participate in and coordinate resource fairs job fairs and other events with community organizations and local businesses. Participate in community outreach activities to promote awareness of agency programs and services.
- Ability to use a variety of office software applications including database spreadsheet and/or presentation applications to prepare a variety of documents forms and/or related materials.
- Compose a variety of correspondence notifications forms reports and related documents in order to communicate information or requests to staff and/or the public.
- Participate in administrative and staff meetings case staffings and consultations.

- Performs related work as assigned.

WORK ENVIRONMENT

Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis or skill adeptness and speed in the use of fingers hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

Competencies

• Tech Savvy

Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

• Manages Complexity

Makes sense of complex high quantity and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

• Decision Quality

Makes good and timely decisions that keep the organization moving forward. Seeks coaching from others to address routine problems; learns to handle these issues effectively. Bases decisions and actions on relevant rules and procedures.

• Directs Work

Provides direction delegating and removing obstacles to get work done. Confirms mutual agreement on accountabilities fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.

• Plans and Aligns

Plans and prioritizes work to meet commitments aligned with organizational goals. Outlines clear plans that put actions in a logical sequence; conveys some time frames. Aligns own work with relevant workgroups. Takes some steps to reduce bottlenecks and speed up the work.

• Optimizes Work Processes

Knows the most effective and efficient processes to get things done with a focus on continuous improvement. Generally follows defined and communicated standards methods and procedures. Seeks advice and finds ways to work better within processes. Makes some reasonable suggestions to improve work methods.

• Ensures Accountability

Holds self and others accountable to meet commitments. Tracks performance and strives to remain effective learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

• Communicates Effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly concisely and professionally when speaking or writing.

County Core Values

All Broward County employees strive to demonstrate the Countys four core behavioral competencies.

• Collaborates : Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus : Building strong customer relationships and delivering customer-centric solutions.
• Instills trust : Gaining the confidence and trust of others through honesty integrity and authenticity.
• Values differences : Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore if you require assistance due to a disability please contact the Professional Standards Section in advance at or email to make an accommodation request.

Emergency Management Responsibilities

Note: During emergency conditions all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster such as a hurricane or other emergency situation and are expected to perform emergency service duties as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward Countys Employee Code of Ethics gift and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public co-workers elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race color religion sex national origin age disability marital status political affiliation familial status sexual orientation pregnancy or gender identity and expression.

Required Experience:

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