Customer Service Representative
Job Responsibilities:
- Provide outcome-based solutions for our physician referral sources and existing patient population
- Submit new orders and monitor their completion, from initiation to set up, working closely with the clinical, sales, and service departments
- Prepare and analyze the billing and set up paperwork for patient services
- Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
- Recommend potential products or services to management by collecting patient information and analyzing customer needs
- Actively participate in the training of new customer service and sales personnel
Skills:
- Customer Service
Education/Experience:
- High school diploma or GED preferred
- Proven work experience required
- Ability to learn and apply market and product information, as well as patient billing and insurance requirements
- Multitasking capabilities
- Computer and technological literacy
- Positive and professional personal image
- Must have previous medical fax processing experience
Recommended Jobs
Enterprise Account Manager (Remote)
Essential Functions: Relationship & Stakeholder Management: Serve as the primary liaison for assigned practices, coordinating communication across internal and external partners. Engage cros…
MRI Technologist - Weekends
Job Description Job Description Description Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity…
Accounting / Bookkeeping Specialist
About Us We are a well-established, family-owned electrical service company serving our local community with pride. Our work is hands-on, fast-paced, and built on trust—with our customers and our te…
Order Puller / Stocking
Job details: Order puller, or order picker, is a professional who receives customer orders. Retrieving customer orders. Locates items and prepares them for customer pickup or delivery. In…
GIS Professional
CDR Emergency Management Inc., a national emergency management firm, is seeking a GIS Professional with strong expertise in geospatial data analysis and mapping to support emergency management operat…
Auto General Service Technician
Position Summary The General Service Technician must have a mechanical aptitude and is able to perform basic automotive services including mounting and balancing tires, tire repairs, oil changes, …
Hospitalist Nocturnist in Pembroke Pines, FL
Calling all night owls to Florida to join our nocturnist team at Memorial Pembroke in Pembroke Pines. This position has a 7-on/7-off schedule working 7pm to 7am. Advanced practice clinician (APC) cov…
Sr Software Engineer - Autonomous Systems
Agile IT Synergy, LLC is a Subject Matter Expert (SME) based information technology company focused on innovative engineering and integration of relevant technologies combined with effective busines…
Strategic Core Account Executive, State and Local
SLSQ426R343 While candidates in the listed location(s) are encouraged for this role, candidates in other locations will be considered. As a Strategic Enterprise Account Executive at Databricks, …