Digital Project Manager rollout W-2 ONLY

This role will:

• Drive cross-functional execution across Marketing, IT, Digital, and Operation
• 2 level launch of new software
• Oversee training and rollout to enterprise team
• Manage change management and post-launch stabilization
• Bring structure, milestone tracking, and accountability to both the new tier and ongoing improvements

Priority: Candidates with experience launching or scaling loyalty programs (Airline, Hotel, Hospitality or Travel) preferred.

PMP certification preferred but not required.

Essential Duties and Responsibilities:

(Other duties may be assigned)

• Own project planning, sequencing, milestones, and dependency tracking for assigned Sales programs
• Build, maintain, and enforce project structure and hygiene within Monday.com, including timelines, owners, status, and follow ups
• Drive cross functional execution by coordinating with Commercial, Operations, IT, Pricing, Marketing, Legal, Training, and other internal teams
• Participate in and support project meetings by capturing clear notes, decisions, risks, and action items, and ensuring timely follow through
• Pressure test timelines, assumptions, and delivery plans, escalating risks, dependencies, and tradeoffs as appropriate
• Prepare concise, executive ready weekly status updates for the Director, Global Sales Programs
• Identify gaps, blockers, and execution risks and proactively recommend next steps or seek guidance when required
• Create and maintain documentation, processes, and reference materials to bring clarity, consistency, and repeatability to complex workstreams
• Operate effectively in a fast paced, evolving environment with shifting priorities and incomplete information
• Monitor projects against budget, scope, and timelines and initiate change management processes as appropriate
• Track and manage project budgets, including forecasts, spend to date, and upcoming cost drivers

Required Experience & Profile

• Proven experience managing complex, cross functional projects or programs within a matrixed organization
• Demonstrated ability to influence and push stakeholders while maintaining trust, alignment, and strong working relationships
• Highly analytical, with the ability to use data, timelines, and dependencies to drive accountability and informed decision making
• Excellent written and verbal communication skills, with a strong ability to synthesize information for executive level audiences
• Comfortable operating under pressure and navigating ambiguity with structure, discipline, and sound judgment
• Strong meeting facilitation, documentation, and follow up capabilities to ensure clarity and execution
• Hands on experience with Monday.com or comparable project management platforms
• Advanced proficiency in Excel and PowerPoint for analysis, tracking, and executive ready reporting

Minimum Education and/or Experience:

• Bachelor s degree or equivalent professional experience required
• Demonstrated experience managing cross functional projects or programs in a fast paced, matrixed environment
• Experience supporting commercial, operational, or enterprise-wide initiatives preferred
• Experience working within large, complex organizations with multiple stakeholders and competing priorities preferred
• Experience working with remote teams and distributed stakeholders

Additional essential knowledge and skills:

• Strong understanding of project lifecycle management, including planning, sequencing, dependency mapping, and risk identification
• Ability to translate strategic direction into structured execution plans and measurable milestones
• High level of organizational discipline with strong prioritization and task management capabilities
• Comfort working within established governance frameworks and changing control processes
• Ability to quickly learn and navigate internal systems and cross functional workflows
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, for structured tracking and reporting
• Experience maintaining project management platforms such as Monday.com as a reliable source of truth