Key Account Manager, Chemical Sales

About Us

Symrise is a global supplier of fragrances and flavors, cosmetic active ingredients as well as functional ingredients. Its customers include perfume, cosmetics, food and beverage manufacturers, the pharmaceutical industry and producers of dietary supplements and pet food.

With sales of around €5.0 billion in the 2024 financial year, the company is one of the world's leading providers. The Group, headquartered in Holzminden, Germany, has more than 100 locations in Europe, Africa and the Middle East, Asia, the USA and Latin America.

Scent & Care creates and sells fragrances, cosmetic ingredients, aroma molecules and mint aromas. Manufacturers use it to produce perfumes, personal care and cosmetic products, cleaning products and detergents, home fragrances and oral care products.

Symrise – always inspiring more…

About the Role

Position Summary

The Sales Account Manager will be managing assigned sales accounts which could be located within or outside the USA. Through a deep understanding of markets, customer needs, and business operations, the Sales Account Manager develops strategic and annual business plans to achieve key financial, customer, capability, and process objectives. Partnering with cross-functional teams, the Sales Account Manager will drive business decisions on the viability of commercial projects while strengthening the companies position as a strategic long-term partner for key customers.
• Budget responsibility for assigned customers
• Forecast monitoring
• Customer development

Essential Duties and Responsibilities

• Maximizing sales turnover & Margins
• Contracting & Pricing:
  • Negotiate pricing, volume agreements, and commercial terms
  • Ensure proper documentation of customer contracts
• Sales Planning & Forecasting
  • Prepare sales forecasts and budgets
  • Monitor sales performance vs. targets and propose corrective actions
  • Provide regular market and competitive feedback
• Business Development
  • Identify and pursue new business opportunities in defined markets or regions
  • Support development of new applications or products in collaboration with technical team / product management
• Reporting
  • Maintain accurate and up-to-date account records (incl. call reports)
  • Prepare regular sales reports and presentations for internal stakeholders
• Cross-Functional Collaboration
  • Work closely with product management, supply chain, quality, and production planning to align customer needs and internal capabilities
  • Escalate and resolve issues impacting order fulfilment or customer satisfaction

About You

Required Qualifications

• Bachelor's degree in a relevant field, such as Business, Supply Chain Management, or Chemical Engineering. Master's degree or MBA is highly desirable.
• Minimum of 7 years of progressive sales experience in the chemical industry.
• Proven track record of successfully managing Sales accounts in a global context.
• In-depth understanding of the Chemicals industry, including knowledge of global customers, key suppliers, market trends, and specifically aroma chemicals.
• Strong negotiation skills are imperative. Must have the capability to secure favorable terms and agreements with an in-depth understanding of supply chain implications while also maintaining positive relationships.
• Experience in managing activities on a global scale, dealing with business partners from different regions, and understanding regional variations in regulations and market dynamics.
• Excellent communication skills, both written and verbal, with the ability to interact effectively with internal stakeholders and external customer / business partners.
• Ability to thrive in a dynamic and fast-paced industry, adapting to changing market conditions and business requirements.
• Fluent business English is a must. Having good command of another major language (e.g. Spanish, French, etc.) is an advantage.
• Ability to travel primarily domestically both by land and by air approximately 25% - 30% of the time. Some international travel expected in the future.
• This position is based in Jacksonville, FL.

What We Offer

Become part of our open and transparent culture. It will give you the opportunity to flourish and to develop inspiring experiences that contribute to the health and well-being of consumers in 160 countries around the world. Putting our employees in focus fuels our strong company growth above market rates and makes us an excellent place to develop your career.

Come join us and embark on a fascinating journey with Symrise.

If you feel that you fit the above criteria, then please apply by using our online application system. Your application will be treated confidentially.

We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.