RN Clinical Operations Manager - Department of Surgery

At Johns Hopkins All Children’s Hospital, we provide expert pediatric care for infants, children and teens with some of the most challenging medical problems. We are committed to providing family-centered care.

Taking part in pediatric medical education and clinical research helps us to provide high quality care in more than 50 pediatric specialties and subspecialties.

Are you a skilled leader and compassionate healthcare professional? We are thrilled to announce an exciting opportunity within our Department of Surgery for a Clinic Operations Manager. In this role, you will play a pivotal part in planning and directing the work of professional and support personnel who provide outpatient care to patients in the clinical setting. You will manage daily clinic operations and will work with the executive team to proactively assess and implement appropriate processes to ensure that all facets of clinical operational support are effectively addressed. This includes: patient access, schedule optimization, complete and accurate registration, hospital revenue cycle management, payor contracting compliance, insurance referral and preauthorization requirements, coordination of referral documentation, patient flow, environmental safety, regulatory compliance, patient safety, quality initiatives, and patient experience. The Manager partners with the Education Specialists to train and supervise clinic staff with responsibility for employee on-boarding, development, and engagement. The Clinic Operations Manager supports clinical program needs across all relevant levels in the Ambulatory setting and works collaboratively with physicians, nurses, ancillary services, and clinic staff to ensure timely patient access to care, operational efficiency, practice optimization, and fiscal integrity.

Explore a list of our services: Programs and Services Available from Johns Hopkins All Children's

What Awaits You:

• Relocation Assistance - Receive monetary assistance if greater than 50 miles away
• Tuition Assistance - Up to $5250 annually
• Dependent Child Tuition Assistance (If eligible, you receive a taxable payment for 50% of the tuition and eligible mandatory academic fees up to a maximum of 50% of The Johns Hopkins University's freshman undergraduate tuition).

• Affordable and Comprehensive Benefits Package (Coverage starts your first day of employment).
• Healthy at Hopkins (earn points that equal up to $1000 by practicing self care).

Here is the link to view all of our benefits:

Who Should Apply:

• BSN required
• Current licensure in the State of Florida as a Registered Nurse and Basic Life Support, American Heart Association Certifications
• Outpatient experience required
• ​​​​​​Understanding of ambulatory practice management, physician office and clinical operations including appointment scheduling and registration
• Two to four years in a clinic or hospital setting with practice management or supervisory experience required
• Ability to communicate effectively, both verbally and in writing, with strong interpersonal and team building skills

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 49.54/hour - Maximum 76.79/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.