Account Manager, Commercial Landscape Services

Account Manager
Location: Sarasota, FL

Compensation: $80,000–$100,000 base salary + commissions on enhancement and new maintenance contract sales

Benefits: Healthcare Insurance (medical, dental, life), PTO, Cell Phone, Take-Home Vehicle, 401k

Company Overview

Our client is an established, growth-oriented commercial landscaping company that takes pride in delivering top-quality work and strong client relationships. We maintain and enhance outdoor environments for leading businesses across the Sarasota area — and we treat each account like its own business.

Position Overview

We’re seeking an Account Manager who operates with an owner’s mindset — someone who manages their book of business like a small branch. You will own P&L performance, lead renewals and sales, and partner closely with operations to drive profitability, quality, and customer satisfaction.

This is not just customer service — this is business leadership .

What You’ll Do

Client Management & Retention

• Serve as the primary point of contact, maintaining strong client relationships.

• Conduct regular site walks and customer review meetings.

• Ensure site quality and proactively resolve issues.

• Maintain a 95%+ client retention rate through responsiveness and service excellence.

• Initiate and close renewals for maintenance contracts.

Financial & Operational Accountability

• Review monthly P&L statements to monitor performance and margin health.

• Partner with operations to resolve profit-impacting issues (labor, materials, subcontractors).

• Manage budgets, forecasts, and job costs for assigned accounts.

• Fully understand the numbers behind each job and drive continuous performance improvement.

• Achieve enhancement sales goals and maintain gross margins of 45% or higher .

Sales & Growth

• Identify, propose, and sell enhancement opportunities to existing clients.

• Forecast book-of-business growth and track new revenue opportunities.

• Partner with operations to deliver accurate, timely proposals.

• Maintain detailed tracking of enhancement and contract sales activity.

Leadership & Coordination

• Collaborate with production teams on scheduling, pricing, and quality control.

• Communicate clearly and consistently with crew leaders and field teams.

• Support development of site plans, seasonal color rotations, and enhancement projects.

• Ensure all administrative tasks and documentation are completed accurately and on time.

• Maintain a professional appearance and uphold the company image.

Qualifications

• 2+ years of experience as an Account Manager or Manager in landscape maintenance or related field.

• Preferred: Two- or four-year degree in landscape horticulture, a related discipline, or business.

• Knowledge of standard landscape horticultural practices; basic understanding of irrigation and hardscape.

• Proven success driving profitable growth and high client satisfaction.

• Ability to manage budgets and understand how field performance impacts branch profitability.

• Tech-savvy with landscape management software, CRM tools, and Microsoft Office.

• Strong organizational and communication skills; bilingual (English/Spanish) preferred.

• Must pass background check, MVR review, and drug screening.

Compensation

Base Salary: $80,000–$100,000

Commissions:

• 2% on new maintenance contracts (annualized revenue, paid over 12 months)

• Up to 2% on enhancement sales (minimum 45% gross margin)

Benefits:
Medical, dental, and life insurance, PTO, take-home vehicle, and cell phone allowance.

If you are an experienced Account Manager with Commercial Landscape experience, please respond to this job posting by sending a copy of your resume.