Sr. Account Mgr (Sr. Client Partner)
SENIOR ACCOUNT MANAGER - (Miami, FL)
COMPANY OVERVIEW:
Our client is a U.S.-based nearshore software development partner with engineering talent across Latin America. They deliver scalable, high-quality software solutions for digital-first companies. Their clients include fast-scaling startups and global enterprises that rely on them to accelerate innovation, optimize delivery, and reduce development costs.
RESPONSIBILITIES:
- Build and maintain strong, long-term relationships with C-level and senior stakeholders at mid-market and enterprise clients.
- Act as the primary liaison between clients and company’s internal teams.
- Identify and manage upsell and cross-sell opportunities to expand client engagement.
- Lead proposal development, pricing strategies, and contract negotiation.
- Monitor delivery performance; manage escalations; ensure high client satisfaction.
- Align client goals with company’s service offerings and delivery strategy.
QUALIFICATIONS:
- 8+ years of experience in client services, account management, or partner management within software development or IT consulting.
- Demonstrated ability to grow revenue and expand footprint within existing accounts.
- Strong communication, negotiation, and stakeholder management skills.
- Proven success working with Director, VP, and C-level executives.
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