Customer Support Assistant

Join Our Team at Pattern Promotions - Customer Support Assistant

About Us: In a rapidly changing world, innovation and creativity are essential. At Pattern Promotions, we encourage our team to think outside the box, challenge the status quo, and develop fresh ideas. We believe that diversity of perspectives drives innovation, and we are committed to staying at the forefront of the latest trends and technologies.

Position: Customer Support Assistant

Location: Orlando, F

Schedule: Weekends Off

Salary: $780 - $1,125 per week

Work Type: In-person (strictly on-site)

Job Description: We are seeking a dedicated and enthusiastic Customer Support Assistant to join our dynamic team. In this pivotal role, you will act as the frontline support for our customers, helping to create an exceptional experience throughout their interactions with our company. The ideal candidate will possess a passion for helping others and will be skilled in problem-solving and effective communication

Responsibilities:

• Respond to customer inquiries via various communication channels including phone, email, and chat.


• Assist customers in troubleshooting issues with products or services and provide appropriate solutions.


• Document customer interactions and follow up on unresolved issues to ensure their resolution.


• Maintain accurate records and logs of customer interactions to track inquiries and trends.


• Collaborate with other departments to resolve complex customer issues in a timely manner.


• Provide product and service information to customers to support sales and improve customer satisfaction.

Qualifications:

• High school diploma or equivalent; additional education in a related field is a plus.


• Proven experience in customer service or support roles, preferably in a fast-paced environment.


• Excellent communication skills, both verbal and written, with a strong attention to detail.


• Ability to handle multiple tasks and prioritize effectively while maintaining a positive attitude.


• Proficient in using customer support software and tools, with a willingness to learn new technologies.


• Strong problem-solving skills and the ability to think critically under pressure.

Benefits:

• Weekends off for a balanced work-life schedule.


• Competitive weekly salary ranging from $780 - $1,125.


• Excellent growth opportunities within our company.


• Supportive and innovative work environment.


• Ongoing training and professional development to advance your career.

If you’re ready to launch your career in Customer Support Assistant with a company that values innovation and growth, apply now! Join Pattern Promotions and be part of a team where your ideas and dedication make a difference.

Note On-campus work in Orlando, F