Contract Manager
- Draft, review, negotiate, and manage a variety of contracts (NDAs, MSAs, SOWs, licensing agreements, partner agreements, etc.)
- Maintain and organize a central repository of contracts and templates
- Track contract status, key dates, obligations, and renewals
- Ensure compliance with internal policies and legal requirements
- Coordinate redlines and approvals with internal and external stakeholders
- Identify and mitigate risk in commercial agreements
- Collaborate with sales, legal, and finance to streamline quote-to-contract workflows
- Identify bottlenecks in the sales contracting process and implement automation or process improvements
- Help implement or optimize CLM (Contract Lifecycle Management) tools, CRM integrations (e.g., Salesforce, HubSpot, Close), and internal systems
- Document and standardize contract request and approval workflows
- Act as a liaison between Sales, Legal, and Ops to ensure alignment and efficiency
- Create and maintain training materials and guides for contract-related processes
- Train and support sales reps on how to use templates, follow internal protocols, and submit deals for review
- Assist with onboarding new sales reps with a focus on contracting, pricing structures, and CRM usage
- Track and analyze deal cycles, contract turnaround time, and key sales metrics
- Bachelor’s degree in Business, Legal Studies, or related field (JD is a plus but not required)
- 5+ years of experience in contract management, legal operations, or sales operations
- Strong understanding of commercial contracts and SaaS or service-based businesses
- Experience working cross-functionally with sales, legal, and finance teams
- Familiarity with CRM tools (e.g., Salesforce, HubSpot, Close) and CLM tools
- Experience with PandaDoc or similar contract management platforms is a plus
- Excellent attention to detail, organization, and communication skills
- Ability to work independently in a fast-paced, growth-stage environment
- Legal tech or SaaS industry experience
- Experience implementing process automation in contract workflows
- Comfortable running training sessions and building internal documentation
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