Spa and Salon Receptionist
Woodfield Country Club is looking for an experienced Spa & Salon Receptionist. The receptionist will be responsible for scheduling appointments for members, answering phones, and providing a high standard of customer service to our membership. Must have strong communication and multi-tasking skills.
Part-time hourly positions available. Must be available to work flexible hours, including weekends and holidays.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
- Professional, courteous service to all inquiries, whether they are in person or on the phone.
- Serve as a control to ensure that all those entering the facility are authorized to do so.
- Escort any member or guest needing assistance whenever possible.
- Possess a working knowledge of all facility opening/closing procedures.
- Operate point of sale system and charge member appropriately for goods and services rendered.
- Keep work area clean and presentable at all times.
- Accurately schedule appointments for facials and massages, hair and nails.
REQUIREMENTS
- Previous experience in a luxury spa and/or salon environment required
- Excellent communication and customer service skills
- Ability to work flexible schedule, including weekends and holidays
- Excellent computer skills
- Knowledge of Encore/JONAS scheduling systems preferred
- 2 to 3 years experience in role or similar luxury hospitality experience preferred
Woodfield Country Club is a drug-free workplace and candidates must be able pass a pre-employment drug screen. EEO
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