Preschool Front Desk Assistant (Bilingual)

: Summary We are looking for a pleasant Preschool Front Desk Assistant to undertake all receptionist and clerical duties at the front desk of our main building entrance. The ideal candidate will have a friendly, smiling, and easy-going personality while also being very perceptive, responsible, and disciplined. A customer-oriented approach is essential. Must be energetic, able to adapt to a fast-paced environment, a team player, and maintain a positive attitude. Must meet basic requirements of local childcare regulatory agency. Duties Responsibilities include, but are not limited to:

• Keep the front desk - main entrance tidy and presentable.
• Closing the center.
• Greet and welcome parents and children.
• Check weekly student changes and adjust tuition fees in Procare. Verify the County agency's vouchers (VPK, SR) and keep the info updated in the system.
• Collect and process tuition payments in the Pro-care System. Prepare bank deposits.
• Answer questions, address complaints, and give accurate information.
• Answer all incoming calls and redirect them or keep messages.
• Call parents when children are sick and notify them of any problem.
• Receive letters, packages, etc., and distribute them.
• Keep updated records and files. Complete the Opening Checklist every day.
• Create student files, and make sure all required forms are completed, signed, and received.
• Request parent documents needed to update students' files.
• Providing support to our Director and employees, assisting in daily office needs, and working with our company's general administrative activities.
• Drive the bus (14 passengers) from the elementary schools we serve to our school.

Requirements Requirements:

• Knowledge of the ProCare System is a plus.
• Proven experience as an administrative assistant and/or front desk representative position.
• Having working experience in a daycare/school environment will be desirable.
• Familiarity with office machines (e.g. fax, printer, etc.).
• Knowledge of office management and basic bookkeeping.
• Proficient in English/Spanish (oral and written).
• Excellent knowledge of MS Office (especially Excel and Word).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills and team worker.
• Customer service orientation is a Must.
• High School diploma; additional qualifications will be a plus.
• Willing to undergo a background check, in accordance with local law/regulations. Meet basic requirements of local childcare regulatory agencies.
• Bilingual (English/Spanish) required.
• Willing to work: 6:30 am - 12:30 pm with flexibility in the afternoons (12:30 am - 6:30 pm).

Nice To Haves

• First Aid Certification
• 45 DCF Hours required
• CDA / Staff Credential

Benefits

• Paid time off
• Employee discount
• Professional development assistance
• Holidays paid
• Monday to Friday

We are a partner with T.E.A.C.H. Florida Program, and sharing tuition costs and expenses creates buy-in and a commitment to succeed from all sides of the program. "T.E.A.C.H. is an acronym for Teacher Education And Compensation Helps. The program provides scholarships to early learning and afterschool teachers, directors, family child care home educators, and child care facility owners working towards their Florida Staff Credential, Director Credential, National CDA Assessment, credential renewals, or Associate, Bachelor's, and Master's degrees in early childhood education. A major goal of T.E.A.C.H. is that it links professional development, increased compensation, and commitment for the Florida early care and education workforce to remain in the field."