Customer Service Representative - LPG Adult GI - Bonita Health Center

Location: Bonita Health Center -3501 Health Center BlvdSuite 1119Estero FL 34135

Department: LPG Adult GI

Work Type: Part Time

Shift: Shift 1/6:30:00 AM to 7:00:00 PM

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

🌟 Now Hiring: Customer Service Representatives Adult GI (Bonita Health Center, Estero) 🌟

Are you ready to begin an exciting career in the medical field? Does the idea of working in a professional, patient-focused medical office inspire you?

Our Adult GI team at Bonita Health Center is seeking enthusiastic and compassionate Customer Service Representatives to join our fast-paced, high-volume specialty office.

📍 Location: Bonita Health Center 3501 Health Center Blvd, Suite 1119, Estero, FL 34135
🕒 Schedule: MondayFriday | 5 eight-hour shifts | Variable hours between 6:30 AM and 7:00 PM

💡 Why Youll Love This Team:
Were a friendly, upbeat, and collaborative group that takes pride in providing an exceptional patient experience. If you are highly computer savvy , empathetic , and truly driven to make a difference in patients lives, youll feel right at home here.

Join us in creating meaningful connections with patients every day while building your career in healthcare!

The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.

Requirements

Education: High School Diploma or GED Required.

Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.

Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.

License: N/A

Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.

US:FL:Estero