Event Manager
- Coordinate and oversee all logistical aspects of assigned events, including pre-event planning, on-site execution, and post-event wrap-up. Responsibilities include, but not limited to, disseminating event information to relevant departments through meetings, Event Worksheets, building walkthroughs, managing event layouts in AutoCAD, staffing plans, vendor coordination, and ensuring compliance with safety and facility regulations. The Event Manager serves as the primary liaison for clients and internal departments, ensuring seamless communication and operational excellence throughout the event lifecycle.
- Serve as the primary point of contact for clients before and during events, ensuring clear communication, timely issue resolution, and seamless execution of client requests.
- Establish and maintain strong working relationships with promoters, vendors, internal departments, and guests to foster collaboration and ensure event success.
- Communicate facility policies, procedures, and technical capabilities effectively to clients, vendors, and the public.
- Facilitate pre-event planning meetings and post-event debriefs with clients and stakeholders to align expectations and gather feedback.
- Coordinate client site visits, walkthroughs, and production meetings to ensure all event requirements are understood and met.
- Act as a liaison between clients and internal teams (e.g., operations, security, box office) to ensure all event-related needs are addressed.
- Support client onboarding and orientation for first-time users of the venue, providing guidance on logistics, compliance, and best practices.
- Prepare and submit pre-settlement expenses, updating as needed prior to event execution.
- Manage post-event billing and code final expenses for payment across all departments and services involved.
- Support annual budget planning and maintain accurate job order records.
- Support departmental initiatives including special projects, support coverage, and cross-functional tasks as assigned, contributing to overall team efficiency and event success.
- Provide professional development guidance to Event Services Coordinators and Interns.
- Work extended and irregular hours, including long shifts, nights, overnight assignments, weekends, and holidays, as required to support event operations.
- Perform other duties as assigned by the management team.
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