Healthcare Assistant

Mental Health Resource Center
Jacksonville, FL

Behavioral Health Assistant

Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

Behavioral Health Assistants provide competency-based direct care to children, adolescents, and adults in our inpatient behavioral health units. Behavioral Health Assistants assist in providing a safe, clean, and therapeutic environment for our patients. These inpatient units provide crisis stabilization services and most patients are admitted involuntarily to the facility via the Baker Act, the mental health act of Florida. The normal length of stay on the unit for patients is typically 3-5 days. This is an ideal opportunity for an individual who is dedicated to providing a caring, therapeutic environment and who enjoys working in a team atmosphere. We provide a variety of training, including but not limited to Crisis Intervention, CPR, Diagnosis and Behaviors, Ethics, and Confidentiality.

Each team member contributes to the completeness and confidentiality of clinical records by ensuring documentation, paperwork, and system entries meet internal and external guidelines for content, accuracy, and timeliness.

Responsibilities

  • Monitors behaviors and documents observed behaviors as indicated in the patient record.
  • Provides ongoing attention and interaction with patients in order to establish supportive relationships, learn patient concerns and goals, and work to assist patients in achieving successful outcomes.
  • Assists patients with personal hygiene and activities of daily living skills (ADLs) in accordance with age, cultural consideration, and level of functioning based on current acuity and diagnosis.
  • Ensures implementation of the daily schedule that meets patients' needs and interests.
  • Performs safety checks at a minimum of 15-minute intervals on patients in accordance with policy and procedure or as directed by the supervisor.
  • Supervises patients during fresh air breaks and visitation periods.
  • Remains knowledgeable of admission/discharge status, patient level and privileges/restrictions, special information, treatment plan, and unusual events.
  • Performs and documents vital signs on patients, under the direct supervision of a Registered Nurse.

Qualifications

  • In order to be considered, candidates must have a High School Diploma or equivalent.
  • Certified Nursing Assistant (CNA), Emergency Medical Technician (EMT), or Paramedic (PMD) certification is preferred.
  • One year of experience working in direct patient care is preferred.
  • Excellent customer service skills are essential and this individual must be able to interact appropriately with internal and external customers, including patients, families, caregivers, community service providers, supervisory staff, and other department professionals

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers. Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions.

Posted 2026-03-09

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