PGD Engineer
- Serve as the primary technical mentor for RSO operators, providing guidance on substation operations, protection schemes, and system monitoring best practices.
- Lead the onboarding and qualification process for new RSO operators, ensuring each operator achieves verified operational readiness prior to independent desk coverage.
- Support Shift Leads on monthly one-on-one performance reviews with RSO operators to assess competency, address operational challenges, and deliver structured, constructive feedback.
- Monitor alarm management practices to ensure timely, accurate operator response in accordance with established procedures and reliability standards.
- Verify that RSO operators maintain proper system readiness, including confirmed availability status within Cisco Finesse, to support uninterrupted call response and desk coverage.
- Provide qualified desk coverage during unplanned absences or periods of high operational demand to ensure continuity of RSO operations.
- Support and troubleshoot operator issues with operational tools, SCADA systems, and communication platforms.
- Review, analyze, and trend operational trips and abnormal events to identify root causes and drive improvements in operator performance, operational processes, and tooling effectiveness.
- Retrieve and process Digital Fault Recorder (DFR) data in response to Requests for Information (RFIs), ensuring accurate and timely data delivery to requesting parties.
- Provide direct technical support for complex or high-risk outage coordination, including ERCOT and PMI-related outages.
- Represent the RSO team in recurring operational, engineering, and leadership meetings, serving as the team's technical liaison across organizational functions.
- Substation operations or engineering experience strongly preferred, including familiarity with protection and control systems, switching operations, and substation commissioning or maintenance practices.
- Experience with SCADA platforms, alarm management systems, and digital fault recording equipment.
- Knowledge of NERC reliability standards applicable to Generator Owners and Generator Operators.
- Strong analytical, communication, and cross-functional coordination skills.
- Plans and conducts work requiring judgment in independent evaluation, selection, and substantial adaptation/modification of standard techniques, procedures, and criteria
- Devises new solutions to problems encountered
- Performs other job-related duties as assigned
- Bachelor's - Engineering from an ABET-accredited engineering program
- Experience: 2+ years
- Supervisor/Management Experience: 0+ years
Employee Type: Full Time
Job Category: Engineering
Organization: NextEra Energy Resources, LLC
Relocation Provided: Yes, if applicable NextEra Energy is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by law. NextEra Energy and provides reasonable accommodation in its application and selection process for qualified individuals, including accommodations related to compliance with conditional job offer requirements, consistent with federal, state, and local laws. Supporting medical or religious documentation will be required where applicable and permitted by applicable law. To request a reasonable accommodation, please send an e-mail to [email protected] , providing your name, telephone number and the best time for us to reach you. NextEra Energy will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. NextEra Energy does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies . Please see our policy for more information. Nearest Major Market: Palm Beach
Nearest Secondary Market: Miami
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