Site Supervisor

Job Title: Site Supervisor – High-Rise Condominium (Bilingual: English/Spanish)

Company: SMI Security

Location: Miami, FL

Schedule: Flex Schedule of Morning and Weekends Plus the weekends

Compensation: $23.00/hour (base) + Bonus Opportunities + Corporate Benefits

About SMI Security:

SMI Security is a professional security services provider committed to delivering high-quality protection and customer service to residential and commercial properties. We are currently seeking a strong Site Supervisor to lead operations at a high-rise condominium in Miami.

Position Overview:

The Site Supervisor is responsible for overseeing all daily security operations, managing a team of 7 officers, and ensuring a safe, secure, and professional environment for residents, guests, and staff. This role requires strong leadership, the ability to respond to emergencies, and a hands-on approach to staffing, training, and performance management.

Key Responsibilities:

Leadership & Team Management:

• Supervise, lead, and support a team of 7 security officers.
• Ensure all officers are on post, in proper uniform, and following site procedures.
• Conduct roll calls, shift briefings, and performance check-ins.
• Maintain accountability and discipline within the team.
• Foster a professional and customer-service-oriented work environment.

Scheduling & Coverage:

• Manage weekly schedules and ensure full shift coverage at all times.
• Handle last-minute callouts by arranging coverage or stepping in when necessary.
• Maintain communication with management regarding staffing needs and issues.

Security Operations:

• Oversee all security functions within the high-rise condominium.
• Monitor access control, visitor management, and vendor entry procedures.
• Conduct routine patrols and inspections of the property.
• Ensure all incidents, activities, and observations are properly documented.
• Enforce property rules, policies, and safety procedures.

Emergency Response:

• Serve as the primary point of contact during emergencies.
• Respond to incidents including fire alarms, medical situations, disturbances, and security threats.
• Coordinate with emergency responders (police, fire, EMS) when needed.
• Complete detailed incident reports and follow-up actions.

Training & Staff Development:

• Train new hires on site-specific procedures and company standards.
• Conduct on-the-job training and continuous coaching.
• Assist with interviewing and onboarding new employees.
• Develop team members to improve performance, professionalism, and retention.

Administrative Duties:

• Complete daily activity reports, incident reports, and shift logs.
• Maintain clear and consistent communication with management and clients.
• Ensure compliance with company policies and client expectations.
• Monitor and improve overall site performance.

Requirements:

• Bilingual (English/Spanish) – Required.
• Previous experience as a Security Supervisor or in a leadership role.
• Strong leadership, communication, and organizational skills.
• Ability to handle emergency situations calmly and effectively.
• Experience managing schedules and handling call-outs.
• Reliable transportation (required).
• Ability to work assigned schedule: Wednesday – Sunday, 3PM – 11PM
• Professional appearance and strong customer service skills .

Preferred Qualifications:

• Experience in high-rise residential or condominium security.
• Knowledge of access control systems and security technologies.
• Experience in recruiting, interviewing, and training staff.
• Strong report writing and basic computer skills.

Compensation & Benefits:

• $23.00/hour base pay.
• Performance-based bonuses.
• Corporate benefits package (details provided during interview).
• Opportunity for growth within SMI Security.

What We’re Looking For:

We are looking for a dependable and motivated leader who:

• Takes ownership of the site and team performance.
• Leads by example and maintains high standards.
• Is proactive, detail-oriented, and solution-driven.
• Can build, train, and retain a strong team.
• Is comfortable working in a fast-paced, high-responsibility environment.

How to Apply:

If you are interested in this opportunity, please call 305-406-2225 to schedule an in-person interview .