Studio Manager - F45 Training Nob Hill Estates
Job Description
Job Description
F45 Training is a trendsetting franchise fitness organization with thousands of locations open worldwide. We are currently seeking qualified Studio Managers that are keen on driving sales and service excellence for our professional group fitness training facilities in the Plantation Fl. area.
As a Studio Manager, you will be responsible for providing leadership and daily direction to the sales and group personal training teams in our facilities. This critical position must have a solid understanding of sales and operational excellence. As the lead for the sales function, the SM must execute a lead generation/ marketing strategies plan to increase fitness program sales as well as promote the health and wellness benefits that are associated with a healthy lifestyle. This leader must pose a high caliber approach to coaching and staff development.
ESSENTIAL DUTIES & RESPONSIBILITIES
Properly managing and exceeding all F45 sales and operational budgets
Lead and coordinate initial and ongoing sales drivers (sales events, studio events, outreach)
Responsible for overseeing the sales process and systems
Manage, monitor, coach-develop and evaluate the performance of the staff
Compliance and adherence to F45 Business Policies for daily studio operations
Monitor the hiring, training and scheduling of all F45 studio staff
Responsible for recruiting and on-boarding all new F45 employees
Build and maintain F45 class size through scheduling optimization
Develop a high energy culture through contests and incentive- based motivation
Model all studio activities through self-involvement (leading by example)
Train and mentor subordinates for ongoing success and future growth
Ensure F45 branding through consistency and continuity in all actions
Properly empower, monitor and evaluate specifically assigned responsibilities of sales team and fitness team
Manage disciplinary actions involving all f45 studio employees
Responsible for meeting performance metrics (KPI's), revenue, ordering, inventory, payroll, cost controls and facilities maintenance
Be promotionally oriented and have the ability to direct sales through company required outreach programs
OPERATIONAL DUTIES
Responsible for 30-60-90 and annual F45 staff performance reviews.
Enforce F45 corporate policies, business practices, systems and processes
Ensures that all front desk systems are followed such as proper Member Check-in, Telephone Inquiries (general and sales related), Guest Registration, cash handling, delinquent account procedures, customer care calls, change requests and document scanning
Provide and maintain the highest level of customer service
Provide effective decision-making regarding customer service issues
Plan and promote special events for the studio on a monthly basis, using F45 tools for effective outreach and community involvement
Responsible for ensuring that the facility is clean, maintained and operationally sound
JOB QUALIFICATIONS:
Proven sales leadership REQUIRED!
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients.
Minimum 2-3 years of previous sales experience required
Min 2-3 years of management experience required, including directly overseeing all aspects of staff management from hiring, training, supporting, discipline, and termination
Previous management experience in the health and fitness industry strongly recommended
Strong work ethic, integrity, and professional demeanor
Must possess excellent leadership and management skills to create a positive, successful environment for staff and clients
Solid verbal and written communication skills required
Ability to multi-task and manage client and staff concerns
Strong computer skills required with knowledge of MS office programs (Excel, Word)
Company DescriptionF45 Training is a global fitness community specializing in innovative, high-intensity group workouts that are fast, fun, and results-driven.
Company Description
F45 Training is a global fitness community specializing in innovative, high-intensity group workouts that are fast, fun, and results-driven.
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