Coordinator, Prior Authorization

What Contract and Billing contributes to Cardinal Health

Contracts and Billing is responsible for finance related activities such as customer and vendor contract administration, customer and vendor pricing, rebates, billing (including drop-ships), processing chargebacks and vendor invoices, developing and negotiating customer and group purchasing contracts.

This is a hybrid role based out of Doral, Florida where you will work in office two days a week.

Shift: Monday - Friday, 8:00 AM EST - 4:30 PM EST

Responsibilities

• Reviews incoming authorization requests and verify patient eligibility and benefits.
• Initiates prior authorization requests via phone, fax, or online portals.
• Tracks and follows up on the status of submitted authorizations.
• Communicates approval or denial outcomes to healthcare providers and patients.
• Maintains accurate records and documentation of all authorization activities.
• Collaborates with the billing and clinical teams to ensure accuracy of information.
• Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.
• Maintains accurate and detailed notes in the company system.
• Adapts quickly to frequent process changes and improvements.
• Is reliable, engaged, and provides feedback to improve processes and policies.
• Attends all department, team, and weekly company meetings as required.
• Appropriately routes incoming calls when necessary.
• Meets company quality standards.

Qualifications

• High School diploma or equivalent preferred
• Knowledge of insurance, billing and processing claims preferred
• Basic knowledge of insurance portals; familiarity with a variety of medical and/or insurance terms or practices preferred
• Proficiency in basic math and business calculations preferred
• Working knowledge of computer/data entry with the ability to learn new systems preferred
• Basic level of MS Office proficiency

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range: $15.70/hr - $22.50/hr

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close: 02/20/2026 *if interested in opportunity, please submit application as soon as possible.

The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate’s geographical location, relevant education, experience and skills and an evaluation of internal pay equity.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.