Bi-lingual Case Manager/Social Worker

Bi-Lingual Case Manager

Location: Orlando, FL (on-site)
Schedule: Monday–Friday | 8:00am–5:00pm
Compensation: $22/hour (direct hire)

About the Role

This is a community health clinic–based Case Manager / Social Worker position supporting diverse patient populations, including individuals managing chronic health conditions and ongoing care needs.

The role focuses on care coordination, patient navigation, and advocacy, helping patients stay engaged in treatment and overcome barriers to care in an outpatient setting.

Key Responsibilities

• Manage a caseload of approximately 50 patients

• Support patients with care plan navigation, appointment scheduling, and follow-ups

• Coordinate referrals with specialists and third-party providers

• Connect patients to community resources (housing, transportation, insurance, benefits)

• Advocate for patients to reduce barriers to care

• Maintain accurate documentation and case notes in the EHR

• Collaborate closely with providers and clinic staff

Ideal Background

• Degree in Social Work, Human Services, Psychology, Public Health, or related field or equivalent healthcare case management experience

• Prior experience in healthcare, clinic, or community health settings preferred

• Strong communication, organization, and patient advocacy skills

• Comfortable managing a high-volume caseload

• Spanish or Creole bilingual (mandatory)

Benefits (After 6 Months)

• Medical, dental, vision

• 401(k) with 3% match

• PTO: 104 hours annually (accrues biweekly)

This role is ideal for candidates who enjoy hands-on patient support, care coordination, and advocacy in a community-focused healthcare environment.