Analyst, Deployment and Itinerary Planning

Journey with us! Combine your career goals and sense of adventure by joining our incredible team of employees at Royal Caribbean Group . We are proud to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Silversea Cruises brand has an exciting career opportunity for a full time Analyst, Deployment and Itinerary Planning on the Destination Development Team reporting to the Senior Director, Deployment.

This position will work onsite in Miami, Florida

Position Summary :

Deployment and Itinerary Planning is responsible for strategic analysis, development, optimization and implementation of Silversea’s unique portfolio of cruise products.

This team interacts with a wide range of external and internal partners and stakeholders. As a member of this dynamic team, you would develop day-by-day itineraries for several regions of Silversea’s deployment product offering. The four core responsibilities of this role include:

1. Writing all day-by-day itineraries for selected regions.

2. Communicating with internal and external stakeholders to ensure berthing is available and subsequently secured.

3. Facilitating the communication of changes to existing itineraries.

4. Managing Open Deployment and Itinerary Modifications.

This role is a great opportunity for a proactive, reliable and very detail-oriented individual with very strong and professional communication skills.

Essential Duties and Responsibilities :

• Develop all day-by-day itineraries for selected regions for Silversea Cruises.

• Assist in the operational review of all new deployment with key stakeholders. Key stakeholders include, but is not limited to representatives from Explorations, Marine, Supply Chain, Fuel, Global Security, Tax, Guest Port Services and Shipboard Executive Committee.

• Manage open deployment and implement modifications as required a. Maintain list of outstanding issues b. Implement and communicate itinerary changes c. Update reservation system and Itinerary sheets to reflect any changes.

• Analyze itinerary performance metrics, revenue data, and market trends to identify opportunities for revenue growth and cost savings.

• Ensure all itineraries comply with regional and global CII (Carbon Intensity Indicator) decarb and other environmental regulations. Create new itineraries which maximize appeal and profitability while reducing costs including biofuel and carbon taxes. This is imperative for extending the useful life and right to operate of our older hardware despite escalating and nebulous regulatory environment.

• Collaborate with the expeditions team during the development of new expedition itineraries to comply with regional regulatory constraints, operating environments, and permitting considerations.

• Support Charter Sales and Deployment Strategy teams to review, vet and implement charters. Constant communication will take place between charter sales and other internal departments. Partner with Marketing, Sales and PR to proof itinerary content of collateral.

• Coordinate with Port Operations for berthing, itinerary loading and itinerary modifications.

Qualifications, Knowledge and Skills :

• Bachelor’s degree (B.S.) or (B.A.) from a four-year college or university is preferred.

• Shipping/cruise industry knowledge and experience communicating with international business contacts is desired but not required.

• AS400 knowledge is preferred.

• Specific physical and/or cognitive requirements that are essential parts of the job (lifting, standing for extended periods of time, attention to detail, hearing, carrying, moving, pushing/pulling, climbing, etc.), should be described clearly and precisely.

• Cruise industry knowledge and experience and required.

• Experience in expedition cruising and small ship cruising preferred.

• Outstanding attention to detail is absolutely required.

• Outstanding organizational skills.

• Pro-active mindset and attitude.

• Excellent written and verbal English language skills and overall communication skills.

• Must be able to craft a professional email for correspondence with ports.

• Strong excel skills.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.