Lifestyle Manager
- Hires entry-level Lifestyles related positions.
- Trains new team members in the company’s policies, procedures, and best practices.
- Organizes and oversees the schedules and work of assigned team members.
- Conducts performance evaluations that are timely and constructive.
- Handles discipline and termination of team members as needed and in accordance with company policy.
- Plan, coordinate and implement resident programs, classes and special community-wide event/s. Secure all entertainment, food, decorations, and items necessary to carryout event/s. In planning, solicits input and involvement from residents to stimulate participation and awareness of the robust and facilitated lifestyle opportunities available.
- Assist residents, chartered clubs, and community organizations in the scheduling of Association facilities, to include program and room requirements, coordination with other Association departments and arrangements for the collection of fees as applicable.
- Assess overall success of event/s through focus groups and evaluations.
- Manage the Association Facebook page (if applicable)
- Knowledge and understanding of the budget.
- Distribution of access control cards.
- Work with residents to assist in the establishment of chartered clubs. Provides assistance in the application for charter process, assignment of facility space, development and promotion of programs, file maintenance and acts as a general overseer.
- Oversee the pool area for compliance
- Develop an active volunteer program among residents, providing for both promotion and recognition.
- Oversee the operation of the membership desk and/or retail counter as applicable to ensure adequate staffing, policy and procedure implementation and administration, asset control and required documentation.
- Partners with the Community Manager to identify, coordinate and market all community events, programs, and services.
- Oversees all facilitators to ensure facilities, events, classes, and customer service meet the needs of the residents
- Oversee the New Resident Orientation presentations to ensure adequate promotion, room set-up, amenities, and community participation.
- Attend Board of Directors meetings, club and committee meetings as required.
- Provide weekly Lifestyle Newsletter to Community Members.
- Attend Board of Directors meetings, club and committee meetings as required.
- Perform all other duties as directed.
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