Escalation Specialist
The Role:
You will be responsible for :
- Working closely with Team Executives as well as other support functions to provide proactive and effective general administrative assistance across a diverse range of tasks.
- Scheduling and coordinating meetings.
- Providing other organisational support such as ordering supplies and equipment.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Profile:
- You have at least 1 year experience within a Admin Assistant or Customer Service role, ideally within the Professional Services, Internet and Telecommunications industry.
- You are organised and have good interpersonal skills.
- You have good computer skills ( MS Word, Excel, Powerpoint).
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You possess strong analytical skills and are comfortable dealing with numerical data
What's on Offer?
- Opening within a company with a solid track record of success
- Role involving team management opportunities
- Flexible working options
Recommended Jobs
Civil Engineering Student Intern - Spring 2026
Stonefield Engineering & Design, a full-service Professional Engineering and Consulting Firm, is recruiting enthusiastic and goal-driven project engineers. Our firm offers a unique career opportunity …
Labor & Employment Counsel Attorney (NY & DC)
LABOR & EMPLOYMENT COUNSEL ATTORNEY Locations: Washington, DC | New York, NY Our client, an international AmLaw 50 law firm , is seeking an experienced Counsel Attorney to join its…
Hospitalist / Fort Myers, Florida
Coastal Southwest Florida Hospitalist Fort Myers, Florida work Days Only 7 on 7 off see on average 18 to 20 patients per day Competitive compensation plus benefits and tail coverage. …
Vice President - Land Acquisition
Viera Builders , a subsidiary of A. Duda & Sons, Inc., is a premier homebuilder known for creating master-planned communities that combine quality, innovation, and lifestyle. We’re seeking a visiona…
Sql developer
American Power & Gas is seeking an Advanced SQL Developer to add to our technical team. This is a fulltime permanent on-site role. We have been offering Green Energy solutions to both residenti…
Compliance
Compliance Communications Compliance Associate Saint Petersburg, FL
Multi Functional Manufacturing Manager- Ocala Operations
Description: You will be the Multi-Functional Manufacturing Manager for the Ocala Operations team. Our team is responsible for building circuit cards, wiring harnesses, and electro-assemblies, pro…
Warehouse Clerk - Hiring Asap
Job Description - Warehouse Worker (For Quicker Response, Email Resume Directly To: [email protected]) Overview: A reliable and detail‑oriented Warehouse Worker is needed to support dail…
Program Manager - Digital & Marketing Enablement
Role Summary The Program Manager – Digital & Marketing Enablement leads enterprise programs that support customer growth, marketing effectiveness, and operational alignment through digital platfor…