Medical Front Desk Receptionist for growing Dermatology Group

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Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care, and radiation oncology. Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 86 locations throughout Florida and Georgia. Our established practices and experienced physicians offer patients the highest quality outcomes and an exceptional patient experience. From common rashes to skin cancer treatments, and plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise.

Medical Receptionists are the first point of administrative contact for patients in the office; performing a variety of basic office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Essential Functions

• Adheres to the Water's Edge Mission Statement, Credo and Service Goals, and Values providing exceptional customer service at all times.
• Greets and welcomes patients as they arrive for their appointments.
• Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments for services and products.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
• Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learns new products and maintains an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved healthcare companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.

We offer competitive salaries and benefits:

• Medical, Dental, and Vision available after 30 days of hire
• Short-term disability and life insurance, and many ancillary options.
• 401k available after 90 days of hire
• Excellent growth and advancement opportunities
• Discounts products on services

Position Type and Expected Hours of Work This is a full-time position in a healthcare facility that is open during business hours Monday through Saturday, 52 weeks per year. On-time and regular attendance including work during inclement weather will be required. This position may also require overtime hours to be worked.

Travel Travel between Waters Edge practice locations is expected for this position.

Required Education and Experience High School diploma or equivalent. 1-2 years of medical office experience