Sales Development Representative
- As the Sales Development Representative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.
- Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
- Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
- Utilize provided scripts and talking points for both initiating and receiving phone calls.
- Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
- Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.
- Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
- Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
- Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
- Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
- Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
- VinSolutions experience is a huge plus!
- Clear and concise written and verbal communication
- Results driven and motivated for sales
- Excellent customer service
- Effectively manages responsibilities with time management to reach goals
- Ability to multi-task while demonstrating strong organizational skills
- Has prior CRM experience and is very computer savvy
- Previous sales experience a plus
- May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
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