Customer Service represetative (Exotic Car Rental)

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Established in 2013 as a potential frontrunner in Miami's high-end rental car market, mph club has positioned itself as the leader in luxury car rental of South Florida. mph club has established a reputation for friendliness, professionalism, and expertise service in the rental car market. As the premier exotic car rental company for individuals in search of an exotic car rental in Miami, mph club provides a pristine luxury experience, unlike any other company.

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mph club is looking for a data-driven operator and builder with a strong focus on asset utilization. You will take point on managing a fleet of vehicles by analyzing data for performance gaps and process improvements, managing partner and vendor relationships, and improve processes. You will work cross functionally at our locations that operates with multiple business lines. Your passion for exotic and luxury vehicles and customer service is bar none. You're excited to operate and grow a business within a business and have an all-hands-on-deck attitude.

Responsibilities

· Deliver, receive and dispatch vehicles to clients.

· Wash & detail vehicles upon return of rentals.

· Make sure vehicles are ready for delivery, making sure car is clean, etc.

· Work to improve the driver experience and have a passion for doing so by interacting with renters to understand areas for opportunity

· Willing and able to assist in all day to day operations.

• MUST BE AT LEAST 25 YEARS OF AGE (Due to insurance purposes)

Experience

· 5+ years of professional experience preferred

· General knowledge of the automotive industry and vehicles

· Strong emphasis on data-driven decisions

· Proficiency in Mac products

· Extremely process oriented

· Strong communicator -- can communicate equally effectively with staff, vendors, and leadership

· Strong bias for action

mph club is an equal opportunity/affirmative action employer committed to an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift

Application Question(s):

• Are you at least 25 years of age?

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 2 years (Preferred)

Language:

• English (Required)
• Spanish (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Multiple locations