Care Management Assistant

Location: Lee Memorial Hospital -2776 Cleveland AveFort Myers FL 33901

Department: Care Management

Work Type: Full Time

Shift: Shift 1/8:00:00 AM to 4:30:00 PM - Will be required to work a Saturday or Sunday once a month.

Minimum to Midpoint Pay Rate: $15.64 - $18.75 / hour

Summary

Under the guidance of and direction of the Care Management clinical leadership and as an extension of the interdisciplinary team, the Case Management Assistant (CMA) actively participates and assists with the patient and caregivers bedside assessment and coordination of post-acute resources in line with the established plan of care. Primary responsibility of this position is ensuring patients receive post-acute care from quality and valued providers while taking the lead in the coordination of follow up appointments. The CMA assists in the readies of the patient for discharge, participates in the communication to the patient and caregiver on the post-acute plan, assists with preference based on quality, leads the referral process and provides resources to patients as directed by the Care Manager. The CMA participates in the delivery and acts as a resource in compliance and regulatory requirements as part of the Conditions of Participation.

Requirements

Educational Requirements:
Required:

• High School Diploma or Equivalent

Associates or Medical Assistant degree preferred

• 1 year of previous clerical or secretarial experience required.

Hospital or Post Acute experience preferred.

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Excellent communication and customer service skills.

Ability to multi-task responsibilities.

Calm, professional demeanor.

US:FL:Fort Myers