Medical Receptionist and Registrar
Ambulatory Surgery Center in downtown Orlando is seeking a well-qualified front desk/registration person. We are looking for an outgoing and friendly team player to join our center. This is going to be a busy ASC with well-established surgeons. We need someone organized, efficient, and ethical. The candidate should have a high school diploma or GED. Minimum two years' experience in health care and a minimum of one year's experience as a receptionist/registrar preferred. The successful candidate must have the ability to work independently as well as function within a team and must possess the ability to multitask. The chosen candidate must be flexible due to fluctuations in the morning hours and have experience with EMR systems.
**Bilingual is a plus**
Primary responsibilities will:
· Welcomes and greets all patients and visitors, in person and over the phone
· Answers the phone while maintaining polite and proper phone etiquette
· Responsible for keeping the waiting area clean and organized
· Checks in new and existing patients, verifies demographics and insurance information by collecting a valid photo identification and insurance card, and compares to the registration form
· Updates any information in the computer system after verification
· Communicates any insurance information changes to the Insurance Verifier and/or Business Office Manager or Team Lead
· Notify patients of any financial responsibility
· Collects patients' estimated out-of-pocket expenses at the time of service
· Facilitates patient flow by notifying the appropriate nursing staff of patient arrivals, being aware of delays, and communicating with patients and clinical staff
· Responds to patients' and visitors' questions in a courteous manner
· Keeps business office supplies adequately stocked
· Protects patient confidentiality by making sure protected health information is secured
· Assist with scanning AP records and patient files
· Assist in all other areas of the business office as needed and cross-train for other positions such as Medical Records, Insurance Verifications, etc.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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