Customer Support Specialist

Ga Telesis
Fort Lauderdale, FL


GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

We are seeking a Customer Support Specialist to join our Flight Solutions Group team. This role is responsible for supporting the sales/procurement/repair/teardown processes, including customer returns, inquiries, exchanges, drop shipments, non-conforming products, and teardowns. Reporting to the Manager of Customer Support and Programs, the ideal candidate in this role should enjoy working with culturally diverse customers based in different locations around the globe; be ready to work flexible hours; communicate effectively on all levels of organization; be structured and able to successfully coordinate several projects simultaneously with a good eye for detail.

Responsibilities:
  • Create and manage customer returns and reporting
  • Manage the sales exchange process to include core follow-up, customer approvals when required and billing
  • Monitor drop ships and assist if tasks overdue
  • Monitor and clear non-conforming product for procurement and repairs.
  • Assist with teardowns to include reconciliations, invoice approvals and payment
  • Create supplier/vendor performance and warranty management metrics
Requirements:
  • 3 years customer service experience preferably in aviation or other relevant field
  • Must be proficient in Microsoft Office
  • Must be organized and have excellent communications skills (oral & written)
    Previous experience in project management
  • Customer focused mindset and a service attitude

To see what #GATelesis life is like, visit LinkedIn , Instagram , Facebook .

Posted 2025-09-22

Recommended Jobs

HVAC Install Helper - Entry-Level Opportunity

Mills HVAC
Panama City Beach, FL

**HVAC Install Helper – Entry-Level Opportunity**  Location: 30A & Freeport Area  Job Type: Full-Time | No Experience Necessary | Drug-Free Workplace  Pay: Competitive – Based on Work Ethic & Atti…

View Details
Posted 2025-08-18

Coding Quality and Education Specialist (Remote for FL Residents Only)

Lee Health
Cape Coral, FL

Location: Remote - FL Department:Coding Work Type:Full Time Shift:Shift 1/8:00:00 AM to 4:30:00 PM Minimum to Midpoint Pay Rate:$25.06 - $32.58 / hour Why Join Lee Health? AtLee Heal…

View Details
Posted 2025-11-02

Contractor - Embedded, Software Test Engineer (will consider all Sr. levels)

Redwire Space
Jacksonville, FL

Redwire is accelerating humanity's expansion into space through systems engineering that supports the design, development, integration, testing, and operations of science and exploration spacecraft. …

View Details
Posted 2025-10-27

Outpatient Only Practice - Orlando

Healthwaze
Kissimmee, FL

We’re looking for a dedicated physician to join our supportive and collaborative team. This is an excellent opportunity to work with strong support staff while enjoying a true work-life balance. Our …

View Details
Posted 2025-11-03

Real Estate Salesperson Trainee

BPO Homes Inc
Kissimmee, FL

Job Description Job Description Qualifications & Skills To be considered for this position anywhere in Florida, candidates must: Hold a valid real estate license or be in the process of obt…

View Details
Posted 2025-10-26

Electrical/Mechanical Technician

Alstom
Sanford, FL

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility,…

View Details
Posted 2025-09-10

Bi-Lingual VIP Customer Service Support

It Works
Bradenton, FL

The Customer Service Support role is to assist the field leaders (VIP) by proactively addressing their service needs and communicating the It Works! Way. The position provides opportunity for persona…

View Details
Posted 2025-10-04

Customer Success / Support

Clearstream
Pensacola, FL

Who Clearstream Is We build powerful communication software for the church. Our web-based texting and email app is used by 6,000+ churches, from new church plants to many of the largest in the U.S…

View Details
Posted 2025-09-22

Generalist Operator 0

James Hardie
Plant City, FL

James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie® products offer long lasting beauty and endless design possibilities…

View Details
Posted 2025-10-06

Sunshine and Surgery: Nurse Adventures Await in Orlando!

NurseRecruiter
Orlando, FL

Registered Nurse - Perioperative Nurse - Operating Room - Travel - (OR RN) If you're feeling unfulfilled in your current nursing position, consider this travel nursing opportunity in sunny Orlando. A…

View Details
Posted 2025-08-20