Markets Support Analyst

Bank of America Corporation
Jacksonville, FL

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Description:

Corporate Actions Control Team performs various risk identification and mitigation routines across the US Corporate Action teams, this includes:
Class Action Processing
Duties entail providing support accross the life cycle of a Class Action Event, from mailing files, Notifications, Claim Processing, Distributions, Reporting , Client Service and Reconciliations.
Risk Identification and Assessment:
The team ensures that the organization complies with relevant laws, regulations, and industry standards related to risk management. Proces includes sanction screening and quality assurance reviews, to name a few.
Risk Mitigation:
The team executes risk mitigation routines on a daily basis, develops and implements strategies to reduce or eliminate identified risks. This can involve implementing new risk mitigating strategies and procedures.
Monitoring and Reporting:
The team monitors the effectiveness of risk mitigation strategies and reports on risk levels to senior management and other relevant stakeholders.

Responsibilities:
  • Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
  • Ensures transactions are completed in an accurate and timely manner
  • Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
  • Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
  • Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
  • Performs tasks accurately during high volume periods in a team environment
  • Identifies and flags potential risks in a timely manner

Required Qualifications:

  • 2-3 years experience in financial service industry.
  • Excellent time management and prioritization skills, making a plan, setting priorities, and avoiding distractions.
  • Ability and willingness to continuously learn on the job, having both the capacity to acquire new knowledge and skills while working, as well as a proactive attitude towards seeking out learning opportunities within your role, actively improving your performance and staying updated with industry trends.
  • Ability to problem solve, identifying and addressing issues, and finding solutions (critical thinking, creativity, and decision-making).

Desired Qualifications:

  • Strong attention to detail, a high level of focus on the small aspects of a task, ensuring accuracy and thoroughness by meticulously noticing and addressing even minor details, often resulting in high-quality work with minimal errors.
  • Capacity to work on multiple tasks at the same time, focusing on one task while keeping track of others.
  • An effective communicator (verbal and written), clearly convey their message, listen to others, adapt their communication style to their audience and being open to feedback, build trust with others. Excellent communication skills with ability to communicate with various stakeholders.
  • Ability to work under pressure, maintaining focus, composure, and productivity when facing demanding situations with tight deadlines, high expectations, or unexpected challenges

Skills:

  • Collaboration
  • Customer and Client Focus
  • Oral Communications
  • Prioritization
  • Active Listening
  • Adaptability
  • Business Acumen
  • Client Management
  • Data Collection and Entry

Shift:

1st shift (United States of America)

Hours Per Week:

40
Posted 2025-10-27

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