Customer Service Representative - OBGYN - Travels for Coverage

Lee Health

Fort Myers, FL

Location:Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908
Department: HOD HB OBGYN
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour
Summary
Start or Grow Your Career in Womens Health
Are you passionate about supporting women through every stage of life? Lee Physician Group OBGYN is seeking a clerical and administrative professional who is excited to gain hands-on experience in a specialty-focused womens health environment .
This role is perfect for candidates interested in OBGYN , medical administration, and patient-facing healthcare careers.
What Makes This Role Special
Work closely with OBGYN physicians and clinical teams
Gain valuable exposure to womens health services and workflows
Build foundational skills in medical scheduling, registration, and patient support
Make a meaningful impact on the patient experience in a trusted specialty
Key Responsibilities
Greet and assist OBGYN patients with professionalism and empathy
Manage appointment scheduling and patient communications
Perform clerical and administrative duties in a medical office setting
Support daily clinic operations in a fast-paced environment

Travel Is a Key Part of This Role
You will routinely travel to support the following OBGYN locations:
9800 S. HealthPark Dr., Ste. 205 Fort Myers
15901 Bass Rd., Ste. 100 Fort Myers
4040 Palm Beach Blvd., Ste. F Fort Myers
5705 Lee Blvd., Unit 1 Lehigh Acres
930 S. Main St. LaBelle
Flexibility and willingness to travel are essential for success in this position.
Lee Health Benefits Package
Comprehensive medical, dental, and vision insurance
Generous paid time off and paid holidays
Retirement plans with employer match
Tuition reimbursement and career development opportunities
Access to internal career pathways across Lee Health
Employee wellness programs and perks
If youre interested in womens health and want to build a strong administrative foundation in OBGYN, this is an excellent opportunity to grow with a respected healthcare system.
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check-in, insurance verification, authorization, pre-certifications, referrals, and posting charges, initial collections, preparing well-coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
Location: Medical Plaza One -9800 S Healthpark DriveFort Myers FL 33908
Department: HOD HB OBGYN
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour
Requirements
Education: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers

Posted 2026-01-09

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