Learning and Development Coordinator
- Important Notice: Eligibility Requirement: Only U.S. Citizens or Permanent Residents will be considered for this positio
- Support the coordination and delivery of instructor-led, virtual, and blended training programs, including scheduling, logistics, materials, and facilitator support
- Track learner participation and completion metrics, identify engagement trends, and share insights to support continuous improvement
- Assist with audit preparation by collecting, organizing, and providing requested training documentation as directed
- Update and maintain existing training materials and reference resources, such as presentations and job aids, based on provided direction and approved content
- Assist with needs assessment activities, including scheduling interviews, note-taking, and documentation support
- Perform final readiness checks and publish SCORM and digital learning content in the LMS, verifying access and tracking functionality
- Collect and document learner feedback through surveys, in-person touchpoints, and facility walkthroughs
- Maintain training records and documentation related to assigned programs
- Coordinate with internal stakeholders and external facilitators to support training delivery needs
- Provide support for learner questions and troubleshooting via the Training Support inbox
- Bachelor’s degree in Learning & Development, Business Administration, Human Resources, or related field
- 1-2 years of experience administering LMS software/tools, required.
- Strong working knowledge of Microsoft Office and common workplace tools, including PowerPoint, Excel, Outlook, SharePoint, and Teams, as well as experience with survey platforms such as Microsoft Forms, Typeform, or Google Forms
- Strong organizational skills with the ability to manage multiple priorities
- Working knowledge of training methodologies and e-learning platforms, with the ability to support content updates and maintenance
- Effective communication and collaboration skills
- Bi-lingual (preferred, not required)
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