Sales/Design

Job Description

Job Description

SpeedPro is a best-in-class large format digital printing studio that caters to large and small businesses. Premium quality graphics, exceptional client service and competitive pricing are the core principals by which we live every day. SpeedPro specializes in production of retail/brand graphics, tradeshow displays, event and outdoor signage, wall murals, vehicle graphics and more.

We are looking for the right individual to join our team. We are seeking to fill a full-time position with a career minded team member that shares our philosophy superior customer service. Responsibilities include providing exceptional customer service and product support to our current clients along with any new prospects when they call or email in for assistance. Design experience a plus.

Schedule is primarily Monday – Friday, 8:30am-5pm. Flexibility required to come in early, stay late or work weekends, if needed.

Job Description

Interact with customers in a fast, fun and friendly manner via all communication methods and build positive rapport with all customers and prospects

Entering new customer data and updating the information of existing customers in company software

Answering phone lines, assisting customers with order inquiries and product questions, placing phone orders, processing orders and some data entry along timely with other additional clerical duties as needed.

Outside Sales - obtaining new customers

Quoting jobs and orders in a timely manner

Performing research while on the phone gathering information from customers

Responding to Customer’s emails regarding tracking, order issues and/or product related questions

Perform site assessments for customers to take measurements and offer suggestions for their needs

Work with the production team to ensure the accuracy and timely turnaround of a customer's order

Participate in sales and marketing functions (networking events, studio tours, meet-and-greet events, etc.)

Prioritizing tasks to make sure the most important tasks are done first

Ability to multi-task, follow through and follow up efficiently

Other Required Skills:

‘Sales curious’ (constantly asking questions to learn about the customer with a desire to build relationships and fully understand their business needs)

Strong communication and listening skills with the ability to adapt sales style to a particular customer

Experience using computers and proficient typing skills

Highly motivated with a great attitude; a desire to help others via an engaging personality

Team Player who works well with others

Professionalism, confidence, and willingness to roll-up sleeves and drive results

Works with urgency while executing at a high-level

Experience with Adobe Suite, Illustrator

Reports to work on time

We are a premium large format graphics printer. While we pride ourselves in top quality products and fast turn around times...our reputation is built on exceptional service, and community involvement. We donate 18-20% of our total sales annually to our non-profit partners.

Company Description

We are a premium large format graphics printer. While we pride ourselves in top quality products and fast turn around times...our reputation is built on exceptional service, and community involvement. We donate 18-20% of our total sales annually to our non-profit partners.