Front Desk Concierge - Upscale Environment

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Overview

We're looking for a sophisticated, service-driven Front Desk Concierge to join our high-end establishment on a part-time basis with the potential for a full-time position. The ideal candidate will have exceptional service skills, strong communication skills, reliable, strong organizational skills, friendly.

As the first point of contact for our clientele, you'll be the face—and voice—of our brand, curating a seamless and luxurious experience from the moment they walk through our doors or connect with us via phone or text.

Responsibilities

• Greet clients with warmth and professionalism—set the tone for an exceptional experience
• Check clients in and out with efficiency, accuracy, and grace
• Answer phone calls and text inquiries with a polished, knowledgeable, and customer-first approach
• Confidently communicate pricing and service details, guiding clients through their options with subtle salesmanship
• Assist with filming and behind-the-scenes support for our social media content
• Help maintain and manage inventory levels—keeping things orderly and well-stocked
• Support with organizing materials for our bi-monthly training programs
• Provide light administrative support and ensure staff artist schedules are kept up to date and well-coordinated

Qualifications

• Polished communication skills—both verbal and written
• Highly organized and able to juggle multiple tasks with poise
• Punctual, dependable, and trustworthy—you're someone we can count on
• Comfortable with luxury client expectations and delivering a high-touch experience
• Some sales acumen or confidence in speaking to pricing and value
• A proactive, can-do attitude with a strong sense of ownership in your role
• Tech-savvy and comfortable working with scheduling and messaging systems
• Interest in beauty, luxury, wellness, or creative environments is a bonus!

Join our team as a Front Desk Concierge where your contributions will be valued, and your professional growth will be supported!

Job Types: Part-time, Contract

Pay: $20.00 per hour

Expected hours: 10 - 20 per week

Benefits:

• Employee discount
• Flexible schedule
• Referral program

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Rotating weekends
• Weekends as needed

Application Question(s):

• Do you speak other languages, other than English?

Education:

• High school or equivalent (Required)

Language:

• English (Required)
• Spanish (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Miami, FL 33130 (Required)

Work Location: In person