Customer Service Representative - Endocrinology - Bonita Health Center
Location: Bonita Health Center -3501 Health Center Blvd Suite 1119 Estero FL 34135
Department: LPG Endocrinology
Work Type: Full Time
Shift: Shift 1/8:30:00 AM to 5:00:00 PM
Minimum to Midpoint Pay Rate: $20.00 - $23.50 / hour
Summary
Now Hiring: Customer Service Representative Endocrinology
Support patients on their journey to better health in a specialty focused on balance, wellness, and lifelong care!
Location: Bonita Health Center (Beautiful Estero, FL )
Department: LPG Endocrinology
Work Type: Full Time
Shift: Monday Friday | 8:30 AM 5:00 PM
About the Role
Be the welcoming voice and face of an endocrinology practice that helps patients manage conditions like diabetes, thyroid disorders, and hormonal imbalances. Your role is key in creating a smooth, supportive, and organized experience for every patient.
What Youll Do
Answer calls & assist patients with care coordination
Schedule appointments & manage provider calendars
Verify insurance, referrals, and authorizations
Collect payments, post charges & support billing processes
Maintain accurate and compliant medical records
Work closely with providers and team members to ensure seamless patient flow
What Were Looking For
Strong customer service and communication skills
Detail-oriented with ability to multitask
Comfortable supporting patients with chronic conditions
Previous medical office experience preferred
Pay & Perks
$20.00 $23.50/hour
All external candidates will start at $20.00/hour
Grow your career in a specialized, high-impact field
Work in a beautiful, patient-centered environment in Estero
Why Endocrinology?
Make a meaningful difference by supporting patients managing chronic and complex conditions. Your role helps create consistency, trust, and a better care experience every step of the way.
Apply today and help bring balance and care to every patient interaction!
RequirementsEducation: High School Diploma or GED Required.
Experience: Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification: BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License: N/A
Other: Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Estero
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